On Thursday July 8 2010 01:52:53 Carlos E. R. wrote:
On Thursday, 2010-07-08 at 00:36 +0200, Stephan Kleine wrote:
On Thursday July 8 2010 00:30:50 Carlos E. R. wrote:
On Wednesday, 2010-07-07 at 18:29 +0200, Philipp Thomas wrote:
BTW, it speeds up bug handling if you assign the bug right away. To do that take the maintainer 'osc maintainer' will report for a given package.
No, a user doesn't have the capability to run "osc".
It is the job of the people receiving the bug reports to do an initial screening, request missing info, and forward to whoever is appropiate.
You just learned that "osc" exists and since you have a bugzilla account you now have the capability to use it.
I have known it for ages. You need a buildservice account and some training.
Your Novell / Bugzilla account works for the buildservice and the training is osc --help. Seriously, I'm _not_ saying that it is for everyone but merely that it is a way to speed things up since you don't have to rely on the screening team.
If you don't use it then just file a bug and wait for the screening team to assign it. The point was not that you have to use osc maintainer to file a bug but that it would speed things up if you assign it to the correct person while filing the bug so you don't have to wait for the screening team and save them some work.
No, the point is that you have to improve bugzilla screening procedures. Make it easier, not more difficult.
We are encouraging people to fill up bugzillas, that is is easy, that we'll help then along the way if they need. That devs are helpfull people and will tell them what more info they need and how to obtain it.
Then we stumble with such an uncaring request: do an "osc" and...
YIIICKS! :-(
Sure, and now come up with a better way than relying on some screening team to assign the bugs and the whole world prolly will love you since our bugzilla isn't the only one where things work this way. Point being, if you have a better suggestion then present it but just saying that the current way sucks - although the rest of the world does it in the same way - doesn't really help. -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org