El Wednesday 04 February 2009, Rob OpenSuSE escribió:
2009/2/4 Rafa Grim�n <rafagriman@gmail.com>:
In general it does make sense to open a bug in Bugzilla, and to accept polite requests to file upstream.
I know. That's why I'm saying that if the user has 1 interface, it's much easier for him. And yes, if he receives an answer saying: "File upstream", that's OK. I never said we shouldn't do that.
That's what we have. But as openSUSE releases seem to be schedule based, rather than decided on basis of quality and bug counts, the information in Bugzilla isn't well maintained ie. Bug is closed when packager/maintainer thinks it's solved in some development version, not via the release that provides the solution to the user.
OK, that makes me change my mind then ;)
So what is generally needed is work from a number of independent projects :
- Cooperation of End User with bug, info & test runs
- Triage & extra information by openSUSE member (community or Novell/SuSE employee)
- Cooperation of Upstream, who ideally approve a patch, and include fix into codebase for future releases
I don't remember saying the contrary. Once again: my point is one interface to make user's life easier, not what gets done once the bug is filed.
I think you & I are in agreement. The context, makes it appear that you are arguing for change.
Yup, seems so 0:)
How does the current process, where any use may file to Novell Bugzilla, differ from your proposal?
I didn't know what you say about how Novell's bugzilla works. I thought the packager/maintainer would (try to) solve certain bugs. This would then prevent the user from having to go up stream. Thanks for the info :) Rafa -- "We cannot treat computers as Humans. Computers need love." rgriman@skype.com -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org