The SchoolTool project has allowed for support in the initial planning stages - read the pages, it's really well thought out... We just need more hands on deck to move things forward! -----Original Message----- From: Robert J Gautier To: Alan Davies Cc: suse-linux-uk-schools@suse.com Sent: 5/2/03 9:47 AM Subject: Re: [suse-linux-uk-schools] Free school administration software - project has started <snip> You are better off when shopping for support for Free software because there can be a real market in those services; multiple providers who have to compete for your custom. Proper support is like an insurance policy: you pay someone to take some of the risk that the software will break. While I'm sure that Free software is the right way to go, perhaps the project that builds that software needs to address the issue of ongoing support - a revenue cost not simply for the right to use the software, but for keeping it working. A cost that competition might keep low. Bob G