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[Bug 1041165] New: reboot does not work; system hangs
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Mon, 29 May 2017 06:53:34 +0000
  • Message-id: <bug-1041165-21960@http.bugzilla.suse.com/>
http://bugzilla.suse.com/show_bug.cgi?id=1041165


Bug ID: 1041165
Summary: reboot does not work; system hangs
Classification: openSUSE
Product: openSUSE Distribution
Version: Leap 42.2
Hardware: x86-64
OS: openSUSE 42.2
Status: NEW
Severity: Critical
Priority: P5 - None
Component: Basesystem
Assignee: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
Reporter: mantel@xxxxxxxx
QA Contact: qa-bugs@xxxxxxx
Found By: ---
Blocker: ---

As every monday I installed all the pending software updates available for Leap
42.2. Since there were updates to core components such as glibc, I decided to
reboot the system afterwards. But this does not work. After some minutes, I
only see the blinking dots. After pressing ESC, I see that the shutdown
pretends to be successful; last message on the screen is

[Ok] Reached target Shutdown

But the system will not reboot. There are no running gettys on virtual consoles
any longer, so the only option left is pressing the big red button.

The journal does not contain any related error messages.

The problem cannot be reproduced, but it seems to happen in about 1 of 4 or 5
cases. At one time I let the system sit in its state for about half an hour to
verify that there is no timeout like it was present in sysvinit.

Since (re-)booting the system is core functionality of an init process and it
is not working reliably, this is a critical problem. Imagine performing a mass
update in a data center with thousands of machines and all needing a manual
reset.

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