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[Bug 1018839] nvme device dead on cavium
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Thu, 19 Jan 2017 22:49:20 +0000
  • Message-id: <bug-1018839-21960-N8nl0uv4UT@http.bugzilla.suse.com/>
http://bugzilla.suse.com/show_bug.cgi?id=1018839
http://bugzilla.suse.com/show_bug.cgi?id=1018839#c12

--- Comment #12 from Alexander Graf <agraf@xxxxxxxx> ---
(In reply to Keith Busch from comment #10)
I am told this particular assert has multiple root causes, and that the next
version of the maintenance release (firmware ending in 1H0) has fixes for
the known reasons.

Is there any ETA? There's a really good chance we'll lose more drives soon and
I'd rather not have to RMA them.

I am also told that asserted drives must be RMA'd as there is no Intel
provided tool available for end-users outside Intel that can restore the
drive to a working condition. Can you return these drives and request
replacements using the latest maintenance release?

The latest maintenance release is still 1F0, isn't it? So the replacements
would still come with faulty firmware.

But yes, we'll have to RMA the known bad ones then I suppose.

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