https://bugzilla.novell.com/show_bug.cgi?id=747233 https://bugzilla.novell.com/show_bug.cgi?id=747233#c2 Michael Haussmann <suse@mh11.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |suse@mh11.de --- Comment #2 from Michael Haussmann <suse@mh11.de> 2012-02-20 21:31:28 UTC --- Hi Yi Fan, sorry for the late reponse, I was not at home for some days... 1. I have some troubles creating a backtrace log, I do not know, what the problem is... I installed all the libreoffice*-debuginfo packages using YAST in the correct version 3.4.2.6-2.3.1 When I try to start the gdb debugger, I get: Reading symbols from /usr/lib64/libreoffice/program/soffice.bin...Missing separate debuginfo for /usr/lib64/libreoffice/program/soffice.bin Any ideas? Explanation: you wrote "when the device selection dialog brings the crash". It is not the selection dialog, who brings the crash, instead, the dialog does not open at all, but libre office crashed before the dialog is shown! 2. When connecting the scanner to a (64bit) 12.1 Linux (first having the driver installed, of course;-)), I have the same problem as with SuSE 11.4. I think, this means, we have the first verdict: "it seems to be the driver" When having not connected the device on 11.4, the "selection dialog opens also! But anyway: as well on the 11.4 as the 12.1 system, xsane works fine! Additional info: for the 12.1 system, xsane works only as root (see also https://bugzilla.novell.com/show_bug.cgi?id=732890 - have not check, whether the IDs are equal!) For the 11.4 system, xsane runs w/o problems as user and root. 3. did not try that because on both systems the LO crashes and I think, it really could be a prob of the driver instead of the SuSE / LO itself. I would first like to send you a backtrace log, if you give me some hints about my problem described above. TIA Michael -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.