Mailinglist Archive: opensuse-bugs (3543 mails)

< Previous Next >
[Bug 718166] New: bugreporter: getting list of components from Bugzilla fails with 500 Internal Server Error
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Thu, 15 Sep 2011 17:04:21 +0000
  • Message-id: <>

Summary: bugreporter: getting list of components from Bugzilla
fails with 500 Internal Server Error
Classification: openSUSE
Product: openSUSE 11.4
Version: Final
Platform: i586
OS/Version: openSUSE 11.4
Status: NEW
Severity: Major
Priority: P5 - None
Component: Other
AssignedTo: mvyskocil@xxxxxxxx
ReportedBy: ytsarev@xxxxxxxx
QAContact: qa@xxxxxxx
Found By: ---
Blocker: ---

To reproduce follow the example bugreporter flow:

tux@dhcp40:~> bugreporter
Welcome to the submit bug report module!

The user has stored credentials.
Connecting to Novell's Bugzilla...

If you don't know which package you want to file a bug to, you can use the
susebugreport aid command to get some help.
Which is the package you want to file a report against?
If you are not sure, you can just type the beginning of the name and use a '*'
to invoke globbing.
Also, you can type '?' to start the aid_user module that helps finding the
correct package name.

Package name (or '?'): bash

Package selected: bash
Please enter the bug summary (should be short!)
--> test summary
Summary entered: test summary

Looking for similar existing bug reports...

Please check if your bug duplicates one of these: (if so, select it)

1. (#85693) 'rpl_loaddatalocal test failing if test suite is executed from
bash shell'
2. (#85694) 'Unable to execute mysql-test-run script in bash shell'
3. (#133648) 'OESSP2: From BASH shell execute mysql-test-suite (attached with
fixes for NW) for any single test fails'
4. (#133653) 'OESSP2: From BASH shell execution of mysql-test-suite (with
fixes for NW) fails to find message file'
5. (#278544) 'MyISAM-BLOB test fails when running mysql-test-run from bash'
6. (#297652) 'MyISAM-BLOB test fails when running mysql-test-run from bash'
7. (#319328) 'bash-specific code in mbas/Test/misc/Makefile'
8. (#471321) 'aaa_base causes root login to display "-bash: test: too many
arguments" when a directory containing spaces is created under /opt'
[n]ext page [r]eturn (select nothing)
Answer--> r

Starting the collecting data for the report process..

Found openSUSE 11.4 (i586).
Is that the correct product & platform? yes/no

Answer: yes

Getting list of components from Bugzilla for product openSUSE 11.4.
Traceback (most recent call last):
File "/usr/bin/bugreporter", line 353, in <module>
File "/usr/bin/bugreporter", line 343, in main
File "/usr/bin/bugreporter", line 183, in do_submit
File "/usr/lib/python2.7/site-packages/bugreporter/util/", line 95,
in main
for state in self:
File "/usr/lib/python2.7/site-packages/bugreporter/util/", line 83,
in next
self._state, self._kwargs =, **kwargs)
File "/usr/lib/python2.7/site-packages/bugreporter/util/", line 69,
in call
i = callable(**kwargs)
File "/usr/lib/python2.7/site-packages/bugreporter/util/", line
184, in do_GET_COMPONENT
self.components =['product'])
File "/usr/lib/python2.7/site-packages/bugzilla/", line 432, in
self._components[product] = self._getcomponents(product)
File "/usr/lib/python2.7/site-packages/bugzilla/", line 57, in
product = self._product_name_to_id(product)
File "/usr/lib/python2.7/site-packages/bugzilla/", line 410, in
for p in self.products:
File "/usr/lib/python2.7/site-packages/bugzilla/", line 399, in
products = property(fget=lambda self: self.getproducts(),
File "/usr/lib/python2.7/site-packages/bugzilla/", line 395, in
self._products = self._getproducts()
File "/usr/lib/python2.7/site-packages/bugzilla/", line 52, in
product_ids = self._proxy.Product.get_accessible_products()
File "/usr/lib/python2.7/", line 1224, in __call__
return self.__send(self.__name, args)
File "/usr/lib/python2.7/", line 1570, in __request
File "/usr/lib/python2.7/", line 1264, in request
return self.single_request(host, handler, request_body, verbose)
File "/usr/lib/python2.7/site-packages/bugzilla/", line 1043, in
xmlrpclib.ProtocolError: <ProtocolError for 500
Internal Server Error>

Configure bugmail:
------- You are receiving this mail because: -------
You are on the CC list for the bug.

< Previous Next >