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[Bug 716321] New: Major crash / major data loss - urgent help please!
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Wed, 7 Sep 2011 08:51:27 +0000
  • Message-id: <bug-716321-21960@http.bugzilla.novell.com/>

https://bugzilla.novell.com/show_bug.cgi?id=716321

https://bugzilla.novell.com/show_bug.cgi?id=716321#c0


Summary: Major crash / major data loss - urgent help please!
Classification: openSUSE
Product: openSUSE 11.3
Version: Final
Platform: x86-64
OS/Version: openSUSE 11.3
Status: NEW
Severity: Critical
Priority: P5 - None
Component: Basesystem
AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: dav1dblunk3tt@xxxxxxxxxxx
QAContact: qa@xxxxxxx
Found By: ---
Blocker: ---


User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.2.18)
Gecko/20110613 SUSE/3.6.18-0.2.1 Firefox/3.6.18

This morning my suse 11.3 box locked up (firefox locked, the WM and mouse
worked ok but couldn't start any processes, I switch to text console but got
"INIT cannot execute mingetty" on login and "INIT cannot execute shutdown" on
alt-cntl-del). I performed a hard reset. On reboot the disks were checked
with "filesystems have not been checked for >60 days" and reboot appeared to
proceed as normal.

However, the filesystems (ext4 / and ext3 /home) have both been wound back 64
days leading to major data loss. I am at a loss to diagnose since
/var/log/messages ends on 4/7/11 and restarts today on 7/9/11. Every single
file since shutdown in July and the 2nd reboot today is missing. I have backups
for critical data files but recovering the filesystems is a much more
attractive idea if possible.

I realise this may not be the most appropriate place for this bug report but I
have to start somewhere...

Urgent help on fixing the filesystems and diagnosing the problem appreciated!

In the meantime I'll quarantine this machine and start on another.


Reproducible: Didn't try

Steps to Reproduce:
Please see details
Actual Results:
Major data loss

Expected Results:
No data loss

/var log messages and dmesg are free of any useful information:

Jul 4 14:07:15 lunesta sshd[3275]: Received signal 15; terminating.
Jul 4 14:07:15 lunesta ntpd[3707]: ntpd exiting on signal 15
Jul 4 14:07:15 lunesta rpcbind: rpcbind terminating on signal. Restart with
"rpcbind -w"
Jul 4 14:07:15 lunesta avahi-daemon[3446]: Got SIGTERM, quitting.
Jul 4 14:07:15 lunesta avahi-daemon[3446]: Leaving mDNS multicast group on
interface eth1.IPv4 with address 192.168.2.2.
Jul 4 14:07:15 lunesta kernel: Kernel logging (proc) stopped.
Jul 4 14:07:15 lunesta rsyslogd: [origin software="rsyslogd" swVersion="5.4.0"
x-pid="2506" x-info="http://www.rsyslog.com";] exiting on signal 15.
Sep 7 08:25:10 lunesta kernel: imklog 5.4.0, log source = /proc/kmsg started.
Sep 7 08:25:10 lunesta rsyslogd: [origin software="rsyslogd" swVersion="5.4.0"
x-pid="1552" x-info="http://www.rsyslog.com";] start
Sep 7 08:25:10 lunesta kernel: [ 621.456946] type=1505
audit(1315380309.297:2): operation="profile_load" pid=1486 name=/bin/ping
Sep 7 08:25:10 lunesta kernel: [ 621.500804] type=1505
audit(1315380309.341:3): operation="profile_load" pid=1487 name=/sbin/klogd
Sep 7 08:25:10 lunesta kernel: [ 621.582038] type=1505
audit(1315380309.423:4): operation="profile_load" pid=1488 name=/sbin/syslog-ng
Sep 7 08:25:10 lunesta kernel: [ 621.664381] type=1505
audit(1315380309.505:5): operation="profile_load" pid=1489 name=/sbin/syslogd
Se

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