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[Bug 703602] New: Selar Digital Photo Album SL-35F not supported (USB error msg: unable to enumerate USB device)
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Sun, 3 Jul 2011 09:03:44 +0000
  • Message-id: <bug-703602-21960@http.bugzilla.novell.com/>

https://bugzilla.novell.com/show_bug.cgi?id=703602

https://bugzilla.novell.com/show_bug.cgi?id=703602#c0


Summary: Selar Digital Photo Album SL-35F not supported (USB
error msg: unable to enumerate USB device)
Classification: openSUSE
Product: openSUSE 11.4
Version: Final
Platform: i686
OS/Version: openSUSE 11.4
Status: NEW
Severity: Normal
Priority: P5 - None
Component: Other
AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: richard.bos@xxxxxxxxx
QAContact: qa@xxxxxxx
Found By: ---
Blocker: ---


User-Agent: Mozilla/5.0 (compatible; Konqueror/4.6; Linux) KHTML/4.6.4
(like Gecko) SUSE

When connect the Selar Digital Photo Album SL-35F
(http://www.selar.eu/selar/sl35f.html), it is not recognized :(

The complete output in var/log/messages is:
Jul 3 10:47:53 selene kernel: [ 4710.071027] usb 1-1.1: new full speed USB
device using ehci_hcd and address 5
Jul 3 10:47:54 selene kernel: [ 4711.033101] hub 1-1:1.0: unable to enumerate
USB device on port 1
Jul 3 10:48:05 selene kernel: [ 4721.590781] usb 1-1.1: new full speed USB
device using ehci_hcd and address 6
Jul 3 10:48:05 selene kernel: [ 4721.692885] usb 1-1.1: New USB device found,
idVendor=0d98, idProduct=1006
Jul 3 10:48:05 selene kernel: [ 4721.692890] usb 1-1.1: New USB device
strings: Mfr=0, Product=2, SerialNumber=0
Jul 3 10:48:05 selene kernel: [ 4721.692894] usb 1-1.1: Product: MARS-STORAGE
Jul 3 10:48:05 selene kernel: [ 4721.693824] usb 1-1.1: selecting invalid
altsetting 1
Jul 3 10:48:05 selene mtp-probe: checking bus 1, device 6:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Jul 3 10:48:05 selene mtp-probe: bus: 1, device: 6 was not an MTP device
Jul 3 10:48:05 selene kernel: [ 4721.694302] scsi16 : usb-storage 1-1.1:1.0
Jul 3 10:48:06 selene kernel: [ 4722.698049] scsi 16:0:0:0: CD-ROM
MARS MR7911 DPF V1.0 PQ: 0 ANSI: 0 CCS
Jul 3 10:48:06 selene kernel: [ 4722.706595] sr1: scsi3-mmc drive: 0x/16x
cd/rw xa/form2 cdda tray
Jul 3 10:48:06 selene kernel: [ 4722.706765] sr 16:0:0:0: Attached scsi CD-ROM
sr1
Jul 3 10:48:06 selene kernel: [ 4722.706880] sr 16:0:0:0: Attached scsi
generic sg5 type 5

Can this be fixed? Or do you need to have access to the device?

I opened the bug in component 'other' might as well be either: kernel, mobile
devices or hotplug.


Reproducible: Always

Steps to Reproduce:
Connect the Selar Digital Photo Album SL-35F to computer

Actual Results:
Device is not recognized

Expected Results:
Device is recognized, and it should be possible to mount the device.

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