https://bugzilla.novell.com/show_bug.cgi?id=688614 https://bugzilla.novell.com/show_bug.cgi?id=688614#c15 --- Comment #15 from Ralf Krüdewagen <ralf@kruedewagen.de> 2011-04-29 06:19:57 UTC --- (In reply to comment #11) Johannes, please see attached hpcheck log and cups error logs (1st printing test page from hp tool, 2nd printing from kwrite). And here is the other info: ------------------------------------------- # rpm -qa | grep hplip hplip-hpijs-3.11.3a-30.1.i586 hplip-3.11.3a-30.1.i586 # rpm -qa | grep -i ghostscript ghostscript-fonts-other-9.00-53.1.noarch ghostscript-fonts-std-9.00-53.1.noarch ghostscript-x11-9.00-53.1.i586 ghostscript-library-9.00-53.1.i586 # /usr/lib/cups/backend/hp direct hp "Unknown" "HP Printer (HPLIP)" scheduler is running system default destination: hp device for hp: socket://192.168.245.207:9100 device for hp_cups: socket://192.168.245.207:9100 device for Officejet_Pro_8500_A910: hp:/net/Officejet_Pro_8500_A910?ip=192.168.245.207 device for Photosmart_C5100: hp:/net/Photosmart_C5100_series?zc=hp device for pipe: pipe hp accepting requests since Thu Apr 28 14:31:04 2011 hp_cups accepting requests since Thu Apr 28 14:06:57 2011 Officejet_Pro_8500_A910 accepting requests since Fri Apr 29 07:48:19 2011 Photosmart_C5100 accepting requests since Fri Mar 25 07:36:46 2011 pipe accepting requests since Thu Feb 25 08:57:58 2010 printer hp is idle. enabled since Thu Apr 28 14:31:04 2011 printer hp_cups is idle. enabled since Thu Apr 28 14:06:57 2011 printer Officejet_Pro_8500_A910 is idle. enabled since Fri Apr 29 07:48:19 2011 ready to print printer Photosmart_C5100 is idle. enabled since Fri Mar 25 07:36:46 2011 printer pipe disabled since Thu Feb 25 08:57:58 2010 - Filter "/usr/lib/cups/filter/foomatic-rip" for printer "pipe" not available: No such file or directory ------------------------------------------- Notes: * I have installed cups packages from http://download.opensuse.org/repositories/Printing/openSUSE_11.4/ and ghostscript from http://download.opensuse.org/repositories/home:/jsmeix:/branches:/Printing:/... in order to get rid of the problems described here and the other bug described in bug #681071. * The printer "hp" is created with yast2 and works fine (when using hpijs driver, see #681071) !!! It's the printer "Officejet_Pro_8500_A910" which causes the device troubles regarding this ticket. This printer was created with hplip tools. If this is a hplip bug, then I could raise a ticket at https://launchpad.net/hplip. But strange is that a printer created with the hplip tools works if I use hp-cups driver. So this "device error" bug only occurs in combination hp-tool/hpijs driver. * During the tests today for generating the debug output, no "Unable to open the initial device" error was printed to paper. This error seems to appear not every time. The actual print jobs were just not printed and remained in the queue. But these error messages in the error_log are always the same: D [29/Apr/2011:07:43:57 +0200] [Job 112] prnt/hpijs/hpijs.cpp 638: unable to open PrintContext object err=2 D [29/Apr/2011:07:43:57 +0200] [Job 112] GPL Ghostscript 9.00: Can't start ijs server "hpijs" D [29/Apr/2011:07:43:57 +0200] [Job 112] Process 16775 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDT HPOINTS=5..." The same error from /var/log/messages: ------------------------------------------- Apr 29 07:43:57 eddrakr hpijs[16777]: prnt/hpijs/hpijs.cpp 638: unable to open PrintContext object err=2 Apr 29 07:44:06 eddrakr hp[16767]: prnt/backend/hp.c 839: ERROR: null print job total=0 ------------------------------------------- If you need more info, just give me a note. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.