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[Bug 596349] New: 11.3 x86_64 M5: Boot hang after 'zypper dup' and by DVD installation
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Tue, 13 Apr 2010 20:46:25 +0000
  • Message-id: <bug-596349-21960@xxxxxxxxxxxxxxxxxxxxxxxx/>

Summary: 11.3 x86_64 M5: Boot hang after 'zypper dup' and by
DVD installation
Classification: openSUSE
Product: openSUSE 11.3
Version: Milestone 4
Platform: x86-64
OS/Version: openSUSE 11.3
Status: NEW
Severity: Critical
Priority: P5 - None
Component: Installation
AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: terje@xxxxxxxxxxxxxxxxxxx
QAContact: jsrain@xxxxxxxxxx
Found By: ---
Blocker: ---

Created an attachment (id=354188)
--> (
boot.msg, boot.omsg

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:
Gecko/20100115 SUSE/3.6.0-1.2 Firefox/3.6

After upgrade from 11.3 x86_64 M4 to M5 with 'zypper dup', the machine hang
with hard freeze on all following boot attempts and is impossible to boot.
Also attempts to install afterwards from 11.3 M5 DVD iso the machine hang, when
installation program starts with last message 'starting udev...'

This is on a hp8710w w/4G RAM mobile workstation that has run all openSUSE/SLED
10.x-11.x included now 11.3 M4. flawless, a hardware that also has been
certified by Novell for SLED as here on a previous, lesser model

1. Online upgrade 11.3 x86_64 M4 to M5 aborted
'zypper dup' aborted lastly with the following message:
Retrieving: OpenOffice_org-calc-extensions-
Installing: OpenOffice_org-calc-extensions- [99%]terminate
called after throwing an instance of 'std::bad_alloc'
what(): std::bad_alloc

2. Boot hang from harddisk after upgrade to M5
Both Desktop and Failsafe 11.3 M5 - 2.6.34 rc3.3 caused hang (hard freeze (had
to power off/on).

The last message I noticed after freeze was: Activating device mapper ...

There was also some like these from boot.msg:
<6>[ 12.816038] pcmcia_socket pcmcia_socket1: cs: memory probe
0xc0000000-0xc7ffffff: excluding 0xc0000000-0xc7ffffff
<6>[ 12.816065] pcmcia_socket pcmcia_socket1: cs: memory probe
0xe4100000-0xe43fffff: excluding 0xe4100000-0xe412ffff

3. Installation hang from 11.3 M5 DVD
Loading Linux kernel
openSUSE installation program v.3.4.12
Starting udev... and here freeze the machine

Reproducible: Always

Steps to Reproduce:
1.Boot from harddisk or installation DVD
Actual Results:
The machine hang as described in details above,
that is hard freeze where only Power off and on is possible

Expected Results:
Normal boot from harddisk to working 11.3 M5 (as with previous M4)
Or normal startup of the installation from DVD

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