http://bugzilla.novell.com/show_bug.cgi?id=566412 http://bugzilla.novell.com/show_bug.cgi?id=566412#c0 Summary: When OTRS is installed Apache-Reload.pm needs to be installed as a requirement Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Apache AssignedTo: bnc-team-apache@forge.provo.novell.com ReportedBy: gerberb@zenez.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.4) Gecko/20091017 SUSE/2.0.0-1.1.3 SeaMonkey/2.0 Apache2 will not start if otrs is installed without first installing Apache2-Reload.pm a perl module. Reproducible: Always Steps to Reproduce: 1.Install Apache2 2.Install otrs 3. Actual Results: 1.Install Apache2 2.Install otrs 3.Try to start apache2... Expected Results: Apache fails to start with this message... [Mon Dec 21 06:12:40 2009] [error] Can't locate Apache2/Reload.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /srv/www/perl-lib /usr/lib/perl5/5.10.0/x86_64-linux-thread-multi /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl/5.10.0/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.10.0 /usr/lib/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at (eval 88) line 3.\n [Mon Dec 21 06:12:40 2009] [error] Can't load Perl module Apache2::Reload for server www.zenez.com:0, exiting... Install Apache2-Reload and then otrs will allow apache2 to start. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.