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[Bug 556097] New: Unable to configure Scanner (Epson Perfection V350)
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Tue, 17 Nov 2009 12:24:53 +0000
  • Message-id: <bug-556097-21960@xxxxxxxxxxxxxxxxxxxxxxxx/>

Summary: Unable to configure Scanner (Epson Perfection V350)
Classification: openSUSE
Product: openSUSE 11.2
Version: Final
Platform: x86
OS/Version: openSUSE 11.2
Status: NEW
Severity: Normal
Priority: P5 - None
Component: YaST2
AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: lenz@xxxxxxxxxxx
QAContact: jsrain@xxxxxxxxxx
Found By: ---
Blocker: ---

Created an attachment (id=327893)
--> (
iscan.spec dummy spec file to fool YaST2

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:
Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4

I have an Epson Perfection V350 Photo scanner (attached via USB) that I would
like to configure using the YaST2 scanner module. Starting the scanner
configuration dialogue properly lists the device and states "Not Configured"
for the driver field. I then click "Add" to add configure it and select the
V350 from the list. Clicking "Next" returns the following error:

"The package iscan should be installed but it only contains proprietary
binary-only i386-only software. Therefore it is only available for
i386-compatible architectures. Some scanners are also supported by another
driver. If you really want to install iscan, you must do it manually."

Confirming this error message with OK reveals another popup: "Required Package
Not Installed - The driver epkowa requires the package iscan."

Clicking "OK" on this one reveals yet another popup: "Error - Failed to
activate epkowa."

At this point the driver setup is aborted and I can click "Finish" to get beck
to the initial Scanner configuration screen.

OK, so I try to install the apparently missing "iscan" package using the
Software Management module. Searching for "iscan" reveals three available
packages: "iscan-firmware", "iscan-free" and "iscan-proprietary-drivers". There
is no package named "iscan" (without any extension). "iscan-firmware" and
"iscan-free" are marked as installed. I select "iscan-proprietary-drivers" to
be installed and receive a warning that it conflicts with "iscan-free". Fair
enough, I choose to deinstall iscan-free instead and try again. Now the
installation succeeds and I end up with having "iscan-firmware" and
"iscan-proprieatary-drivers" installed on my system.

I get back to the YaST2 scanner configuration, wait for the scanner database
configuration to finish and click "Add" again. I select my model again and
click "Next". Again, the error message about having to install the iscan
package manually appears. I confirm and receive that other popup about package
iscan not being installed. The configuration gets aborted and I again end up
with an unconfigured scanner.

Reproducible: Always

Steps to Reproduce:
1. Attach an Epson Perfection V350 Scanner
2. Try to configure it using the YaST2 Scanner module
3. Realize it's impossible
Actual Results:
The Scanner is not configured and remains unusable.

Expected Results:
The Scanner is properly configured and ready to use.

I was able to overcome the complaint about the missing iscan package by
installing a dummy RPM named "iscan". The spec file is attached.

However, the configuration still fails as YaST2 attempts to configure it using
the (not installed) epkowa driver.

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