Mailinglist Archive: opensuse-bugs (4174 mails)

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[Bug 515005] New: hplip won't send faxes using CUPS
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Sat, 20 Jun 2009 13:11:28 -0600
  • Message-id: <bug-515005-21960@xxxxxxxxxxxxxxxxxxxxxxxx/>
http://bugzilla.novell.com/show_bug.cgi?id=515005


Summary: hplip won't send faxes using CUPS
Classification: openSUSE
Product: openSUSE 11.0
Version: Final
Platform: i586
OS/Version: openSUSE 11.0
Status: NEW
Severity: Major
Priority: P5 - None
Component: Commercial
AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: cashmere@xxxxxxxxxxxxxx
QAContact: qa@xxxxxxx
Found By: ---


User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.11)
Gecko/2009060200 SUSE/3.0.11-5.2 Firefox/3.0.11

On a recent update (in the last couple of weeks) the fax utility through cups
became broken. It was working before that using OpenOffice doc files. The icon
in the systray disappeared and is nowhere on the desktop although python
/usr/bin/hp-systray is in the process table. I am using a Office-jet 6110
All-in-One.

Most of the hp-(functions) are now broken with segfaults and blowup. When
trying to fax, cups does not complain but the following message appeared in
/var/log/messages related the fax failures

Jun 19 15:43:51 lanya kernel: python[19728]: segfault at 6e54e25a ipb7cf5f5b sp
bfd8431c error 4 in libc-2.8.so[b7c83000+13d000]

My system is 100% installed and updated with Yast and has no broken
dependencies that I am aware of. I tried to uninstall and reinstall hplip using
Yast without success.


Reproducible: Always

Steps to Reproduce:
1. Install hplip utilities, cups and OpenOffice
2. Try to fax using the cups print facility configured for the 6110 hp
OfficeJet
3. Nothing happens when print is selected
Actual Results:
The information above should be enough to reprocuce the error. The hplip
tarball people suggested that the package manager of OpenSuse might have a
probem

Expected Results:
Fax operation failed to begin

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