On Thu, 10 Nov 2016 13:23:58 +0100 Christian Boltz <opensuse@cboltz.de> wrote:
Hello,
I'd like to propose a small, but IMHO important improvement:
Am Donnerstag, 10. November 2016, 02:48:48 CET schrieb Carlos E. R.:
YaST2
Error
Internal error. Please report a bug report with logs. Details: Unknown udev device /dev/disk/by-label/msdos. Caller: /usr/share/YaST2/lib/bootloader/udev_mapping.rb:33:in `to_kernel_device`
Start the Ruby debugger now and debug the issue? (Experts only)!)
[Yes] No
Instructions? I have the laptop stopped at that point and waiting.
Logs? It is a ramdisk. Not that simple, but I can try if I can mount a partition. I suppose you want the /var/log/ - wait, it would be systemd journal? Or YaST logs?
What logs exactly do you want? Only the install ramdisk is available for commands.
It is not obvious for "normal users" [1] which logs are needed.
Please change the error message so that it contains a hint about save_y2logs, for example:
Error
Internal error. Please report a bug report with logs. Run "save_y2logs" to collect the needed logfiles. <---- add this Details: [...]
This one-line addition will make it easier for users and give you better bugreports.
Bonus points if you also add the bugzilla URL ;-)
This looks good to me. About bugzilla URL we discuss also in past and only tricky way is how to properly report bugzilla.opensuse.org/bugzilla.suse.com on proper project. Otherwise opensuse community complains about using suse one with its branding and vise versa. Thanks for idea. Josef
Regards,
Christian Boltz
[1] Based on this definition (and after reporting several YaST bugs in the past, and even somewhat understanding the YaST log format), I probably don't count as "normal user" anymore ;-)
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