Hi Stefan.

Please also check /var/log/salt/api.

Regards,
Victor

On Mon, 2021-07-12 at 09:21 +0200, Stefan Bluhm wrote:
Thank you Julio,

I also expected a server error. But I do not see any relevant errors in the logs (or so I assume).

find . -type f -newer /tmp/$$ # all files changed today
./tasko/sat/notifications-cleanup-bunch/notifications-cleanup_15359_out
./tasko/sat/mgr-sync-refresh-bunch/mgr-sync-refresh_16848_err
./tasko/sat/mgr-sync-refresh-bunch/mgr-sync-refresh_16848_out
./tasko/sat/channel-repodata-bunch/channel-repodata_17057_out
./search/rhn_search.log
./search/rhn_search_daemon.log
./rhn_taskomatic_daemon.log

tomcat/local_access_log.2021-07-12.txt shows these consecutive lines:
192.168.0.152 - - [12/Jul/2021:07:33:06 +0200] "POST /rhn/manager/frontend-log HTTP/1.1" 200 16
192.168.0.152 - - [12/Jul/2021:07:44:53 +0200] "GET /rhn/errors/500.jsp HTTP/1.1" 500 -

/var/lib/pgsql/data/log/postgresql-Mon.log is empty.

So I guess, I have to up the log level, right?

Best wishes,

Stefan

----- Ursprüngliche Mail -----
Von: "Julio Gonzalez" <jgonzalez@suse.com>
An: "uyuni-users" <uyuni-users@opensuse.org>, "users" <users@lists.uyuni-project.org>
CC: "Stefan Bluhm" <opensuse.org@bluhm-de.com>
Gesendet: Montag, 12. Juli 2021 08:50:08
Betreff: Re: Where to find bootstrap logs

On lunes, 12 de julio de 2021 7:48:43 (CEST) Stefan Bluhm wrote:
Hello,

I seem to be blind or have lost my patience.

When entering "host" (tried IP/hostname), "user"/"password", "activation
key" and "Disable SSH.." under "Systems --> Bootstrapping"

a blue info message appears "Your system is bootstrapping: waiting for a
response..". After some long time, the bar changes to the red error bar
saying: "Server error, please check log files.".

Where are the logs for the bootstrap attempts? I claim, I searched
"everywhere".

In this case, this seems to be problem at the server, not at the client.

/var/log/rhn at the server is the place where you need to start looking. Most
likely there will be an ISE (Internal Server error) there.

In some cases it could be interesting having a look at the tomcat log and
PostgreSQL logs.

Thank you and best wishes,

Stefan