Yes. Formatting the drive with the windows format command does the same thing. Did the RMA tools report anything? Also, check that you have UltraDMA enabled in Windows - it may be defaulting to PIO mode. To do this, open the devcie manager, and look at the primary IDE controller properties. There's probably an advanced settings tab, on which you can choose whether you want to use UDMA or PIO. Finally, when troubleshooting windows patches, install them one at a time, and then reboot. First off, install SP4, then restart. If performance drops, uninstall it and go back to SP3. Wash, rinse, repeat. Alan Crowe NT Systems Manager Shell Information Technology International Ltd. Seafield House, Hill of Rubislaw Aberdeen. AB15 6GZ. Tel.: +44 (0) 1224 81 8489 Fax: +44 (0) 1224 81 7516 Mobile: +44 (0) 780 240 6942 Email: Alan.X.Crowe@is.shell.com -----Original Message----- From: Chuck Naugle [mailto:drchuckn@yahoo.com] Sent: Tuesday, September 16, 2003 9:27 AM To: Crowe, Alan X SITI-ITDLE314 Subject: RE: [SLE] virus cure-low level format? I had downloaded the tools earlier and will attempt to test drive again. The Problem(s) usually start when i attempt to dwonload windows patches. Would formatting drive with Suse destroy all data on drive including viruses? Thanks. __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software http://sitebuilder.yahoo.com