On 06/18/2017 07:47 PM, Mark Misulich wrote:

On Mon, 2017-06-19 at 00:12 +0200, gumb wrote:

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I don't know anything about Epson devices under Linux. But is the 'iscan driver bundle' different from this iscan package on OBS? https://software.opensuse.org/package/iscan

There is an iscan package in yast, here is the description:

iscan - simple, easy to use scanner utility for EPSON scanners

Image Scan! is a graphical scanner utility for people that do not need all the bells and whistles provided by several of the other utilities out there (xsane, QuiteInsane, Kooka). At the moment it only supports SEIKO EPSON scanners and all-in-ones. However, the scanner driver it provides can be used by any other SANE standard compliant scanner utility. Note that several scanners require a non-free plugin before they can be used with this software.

The bundle from Epson provides the iscan, plus the driver epkowa, some non-free plugins, iscan data package, and a network plugin (As I understand it).

But I tried the OBS package, and it has made no difference. The scanner is still not recognized.

In PCLOS, there is a file, /etc/sane.d/dll.conf. In it there are two entries for Epson. It is necessary to COMMENT OUT epson and comment in epson2. Don't know if that's the problem in your system, but at least look and see. (A # in front of the line comments it out. Remove the # from in front of epson2.) --doug -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 19/06/17 12:20, Mark Misulich wrote:

On Sun, 2017-06-18 at 20:11 -0500, Doug wrote:

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On 06/18/2017 07:47 PM, Mark Misulich wrote:

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In PCLOS, there is a file, /etc/sane.d/dll.conf. In it there are two entries for Epson. It is necessary to COMMENT OUT epson and comment in epson2. Don't know if that's the problem in your system, but at least look and see. (A # in front of the line comments it out. Remove the # from in front of epson2.)

--doug Thanks Doug,

I tried your suggestion of uncommenting Epson2, but it only added another driver to the list in the Yast Scanner configuration window showing that it didn't recognize the scanner. I then re-commented Epson2 and uncommented Epson. Same result.

Those entries in that file have nothing to do with the problem. However, when you install the sane/epkowa driver 'epkowa' is inserted at the _end_ of that file. [pruned] BC -- Government has become a committee for managing the affairs of the rich. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 19/06/17 10:55, Mark Misulich wrote:

On Mon, 2017-06-19 at 09:02 +1000, Basil Chupin wrote:

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The version of this

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software is iscan-bundle-1.0.4.x64.rpm

But the scanner won't install on this computer using yast; here's the details. I know that this is one of those "But it works for me" posts :-) but I have the Epson Perfection V550 Photo and I had no hassles in installing it in Leap 42.2. I could write the same post regarding my previous computer.

I hadn't read this list but saw your msg in my Inbox so replied to you directly but now will repeat what I said privately :-). As I indicated, I missed this until now but it appears that the version of iscan/eplowa you mention above is an old version. I have installed verson 2.30.2-2 from Epson site itself (Epson took over Avasys). [prune]

Could this be something that has to be changed in the BIOS to make it work?

Not that I am aware of. Certainly nothing in my BIOS I had to fiddle with. Someone may mention that you may need to set something in the Group option in Yast's Security and Users section but I don't have anything set there so that would not be an answer. But there is the setting in (KDE) System Settings "Removable Storage" which you would have already looked at so there is no need to mention this one :-). I know that it is a sill question, but the scanner is in working order, right? :-) BC -- Government has become a committee for managing the affairs of the rich. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 19/06/17 12:39, Mark Misulich wrote:

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On 19/06/17 10:55, Mark Misulich wrote:

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On Mon, 2017-06-19 at 09:02 +1000, Basil Chupin wrote:

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The version of this

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software is iscan-bundle-1.0.4.x64.rpm

I hadn't read this list but saw your msg in my Inbox so replied to you directly but now will repeat what I said privately :-).

As I indicated, I missed this until now but it appears that the version of iscan/eplowa you mention above is an old version. I have installed verson 2.30.2-2 from Epson site itself (Epson took over Avasys).

[prune]

The iscan bundle is 1.0.4, and includes the iscan scanner gui program. My iscan program is 2.30.3-9*

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Could this be something that has to be changed in the BIOS to make it work? Not that I am aware of. Certainly nothing in my BIOS I had to fiddle with.

Someone may mention that you may need to set something in the Group option in Yast's Security and Users section but I don't have anything set there so that would not be an answer.

But there is the setting in (KDE) System Settings "Removable Storage" which you would have already looked at so there is no need to mention this one :-).

I know that it is a sill question, but the scanner is in working order, right? :-) Yes, it's working, just not on this computer. I just switched out the

On Mon, 2017-06-19 at 12:32 +1000, Basil Chupin wrote: old box for the new, and hooked it up the same as the old box. Now the scanner isn't working on the new box with the same operating system (42.2). The new box is a multiboot, with Win7 and 42.2. The scanner works on Win7, not on 42.2 on the new box.

Ummm, I have trouble in getting my printer to work on the network (so that my wife can also use it) but the printer is not recognised in Yast. I am wondering if your scanner is similarly affected? BC -- Government has become a committee for managing the affairs of the rich. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Tue, 2017-06-20 at 12:42 +0200, Carlos E. R. wrote:

On 2017-06-19 04:39, Mark Misulich wrote:

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On Mon, 2017-06-19 at 12:32 +1000, Basil Chupin wrote:

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I know that it is a sill question, but the scanner is in working order, right? :-)

Yes, it's working, just not on this computer.  I just switched out the old box for the new, and hooked it up the same as the old box.  Now the scanner isn't working on the new box with the same operating system (42.2). The new box is a multiboot, with Win7 and 42.2.  The scanner works on Win7, not on 42.2 on the new box.

Is the new box multiboot? If so, try it in Windows. That procedure will verify the hardware in the new computer.

Maybe you did that already and I misunderstood. :-? Hi Carlos, yes, I did that and reported on it in an earlier post.  But it  is easy to get lost in all the posts that have gone on since I  opened this thread.  The box is a multiboot with Win7 (so I can do my taxes once a year) other than that I would just have it as a straight linux box.  The  epson scanning software on Win7 works, the scanner works, and the  Epson Windows scanning software is light-years ahead of the linux scanning software.  But most of the stuff I scan doesn't need exotic software anyways, so the xsane program fulfills my needs.

Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Sun, 2017-06-18 at 21:06 -0400, Patrick Shanahan wrote:

* Mark Misulich [06-18-17 17:39]:

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just to see what your computer does see,

  unplug the scanner   plug the scanner in   immediately run:      dmesg -T | tail -n 20

should show what or if the computer is seeing the device.  you will be able to tell.       --  Here is the readout: dmesg -T | tail -n 20 [Sun Jun 18 20:36:59 2017] usb 1-6.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [Sun Jun 18 20:36:59 2017] usb 1-6.3: Product: EPSON Scanner [Sun Jun 18 20:36:59 2017] usb 1-6.3: Manufacturer: EPSON [Sun Jun 18 20:38:42 2017] fuse init (API version 7.23) [Sun Jun 18 20:38:42 2017] SFW2-INext-DROP-DEFLT IN=eth0 OUT= MAC=1c:1b:0d:f6:51:56:00:13:46:f0:d5:74:08:00 SRC=192.168.0.1 DST=192.168.0.103 LEN=378 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=2221 DPT=56348 LEN=358  [Sun Jun 18 20:38:42 2017] SFW2-INext-DROP-DEFLT IN=eth0 OUT= MAC=1c:1b:0d:f6:51:56:00:13:46:f0:d5:74:08:00 SRC=192.168.0.1 DST=192.168.0.103 LEN=378 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=2221 DPT=56348 LEN=358  [Sun Jun 18 20:43:31 2017] usb 1-6.3: USB disconnect, device number 5 [Sun Jun 18 20:44:53 2017] usb 1-6.3: new full-speed USB device number 6 using xhci_hcd [Sun Jun 18 20:44:54 2017] usb 1-6.3: not running at top speed; connect to a high speed hub [Sun Jun 18 20:44:54 2017] usb 1-6.3: New USB device found, idVendor=04b8, idProduct=0130 [Sun Jun 18 20:44:54 2017] usb 1-6.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [Sun Jun 18 20:44:54 2017] usb 1-6.3: Product: EPSON Scanner [Sun Jun 18 20:44:54 2017] usb 1-6.3: Manufacturer: EPSON [Sun Jun 18 20:58:37 2017] usb 1-6.3: USB disconnect, device number 6 [Sun Jun 18 21:38:42 2017] usb 1-6.3: new full-speed USB device number 7 using xhci_hcd [Sun Jun 18 21:38:42 2017] usb 1-6.3: not running at top speed; connect to a high speed hub [Sun Jun 18 21:38:42 2017] usb 1-6.3: New USB device found, idVendor=04b8, idProduct=0130 [Sun Jun 18 21:38:42 2017] usb 1-6.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [Sun Jun 18 21:38:42 2017] usb 1-6.3: Product: EPSON Scanner [Sun Jun 18 21:38:42 2017] usb 1-6.3: Manufacturer: EPSON

-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 2017-06-19 04:50, Patrick Shanahan wrote:

* Mark Misulich <> [06-18-17 22:24]:

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On Sun, 2017-06-18 at 21:06 -0400, Patrick Shanahan wrote:

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* Mark Misulich <> [06-18-17 17:39]:

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just to see what your computer does see,

unplug the scanner plug the scanner in immediately run: dmesg -T | tail -n 20

should show what or if the computer is seeing the device. you will be able to tell.

Here is the readout: dmesg -T | tail -n 20 [Sun Jun 18 20:36:59 2017] usb 1-6.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [Sun Jun 18 20:36:59 2017] usb 1-6.3: Product: EPSON Scanner [Sun Jun 18 20:36:59 2017] usb 1-6.3: Manufacturer: EPSON [Sun Jun 18 20:38:42 2017] fuse init (API version 7.23)

ok, there is no doubt you computer recognizes the scanner and you say you have properly installed epson iscan 1.04

Being a little pedantic, I would not say "recognizes". It does indeed see it and list what it is, but that is a piece of the USB standard: just a question of reading two numbers on the output and looking them up in a list of manufacturers. It doesn't say anything about the proper drivers being loaded or even existing in the system. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)

On Wed, 2017-06-28 at 13:06 +0200, Istvan Gabor wrote:

On Sun, 18 Jun 2017 17:39:22 -0400, Mark Misulich wrote:

[long snip]

Hello:

I also use various Epson Perfection Vxxx scanners in openSUSE. I never used yast to configure the scanners. You reported that sane-find-scanner found the scanner and scanimage -L listed it as a working device. In my systems (from 11.x-13.2) this was enough for the scanners to work. Does your scanning application (kooka, xsane, sane) see the scanner?

Could you please send the exact link of the driver you downloaded? I would like to try it in Leap 42.2 too.

Thanks,

Istvan

Hi Istvan, thanks for your interest in this problem. Here is the link that you requested: http://support.epson.net/linux/en/iscan_c.php?version=1.0.4 Some information to help you understand the issue: I don't kneed  to use yast to install the scanner, I was using yast to try and figure out why the scanner wasn't working after installing the iscan bundle that includes the driver epkowa. My new computer is a dual boot OS 42.2 and Win7.  The scanner works with win7, but not with 42.2.  My old computer is set up the same way as a multiboot 42.2 and win7, and the scanner works on both win7 and 42.2.  The linux software is the same iscan bundle 1.0.4.x64 driver download. The issue seems to be USB software in the new motherboard.Please look at this bug for pertinent information: https://bugzilla.opensuse.org/show_bug.cgi?id=975866 The scanner isn't recognized by these programs: iscan, Simple Scan, scanlight, xsane, and Vuescan (I believe Vuescan uses a different driver than epkowa). It does this using both the usb2 or usb3 ports on the motherboard of the new computer. I expect that the current i-scan bundle will allow you to use your scanner, while it won't allow me to do the same for the reasons I have explained above. Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Thu, 2017-06-29 at 15:58 +0200, Istvan Gabor wrote:

On Thu, 29 Jun 2017 08:19:07 -0400, Mark Misulich wrote:

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On Wed, 2017-06-28 at 13:06 +0200, Istvan Gabor wrote:

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On Sun, 18 Jun 2017 17:39:22 -0400, Mark Misulich wrote:

[long snip]

Hello:

I also use various Epson Perfection Vxxx scanners in openSUSE. I never used yast to configure the scanners. You reported that sane-find-scanner found the scanner and scanimage -L listed it as a working device. In my systems (from 11.x-13.2) this was enough for the scanners to work. Does your scanning application (kooka, xsane, sane) see the scanner?

Could you please send the exact link of the driver you downloaded? I would like to try it in Leap 42.2 too.

Thanks,

Istvan

Hi Istvan, thanks for your interest in this problem.

Here is the link that you requested:

http://support.epson.net/linux/en/iscan_c.php?version=1.0.4

Some information to help you understand the issue: I don't kneed  to use yast to install the scanner, I was using yast to try and  figure out why the scanner wasn't working after installing the iscan bundle that includes the driver epkowa.

My new computer is a dual boot OS 42.2 and Win7.  The scanner works with win7, but not with 42.2.  My old computer is set up the same way as a multiboot 42.2 and win7, and the scanner works on both win7 and 42.2.  The linux software is the same iscan bundle 1.0.4.x64 driver download.

OK, it seems I misundertsood the problem. If you have a successful installation in Leap 42.2 on another hardware it means that the problem is not a missing component of the scanner program/driver.

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The issue seems to be USB software in the new motherboard.Please look at this bug for pertinent information:

https://bugzilla.opensuse.org/show_bug.cgi?id=975866

The scanner isn't recognized by these programs: iscan, Simple Scan, scanlight, xsane, and Vuescan (I believe Vuescan uses a different driver than epkowa). It does this using both the usb2 or usb3 ports  on the motherboard of the new computer.

I had similar experience before in openSUSE 13.2, see:

USB scanner problem in openSUSE 13.2 https://lists.opensuse.org/opensuse/2014-12/msg00556.html

In that case the problem was USB3 and USB3 xhci driver if I recall correctly. The only solution I found was disabling USB3 in BIOS. I am not sure using different USB slot (USB2 instead USB3) has the same effect as disabling USB3 completely in BIOS.

Do you see this error message in dmesg after plugging in the scanner:

[opensuse] rounding interval to 128 microframes, ep desc says 255  microframes - any fix? https://lists.opensuse.org/opensuse/2015-01/msg00415.html

I had no time yet to try my scanner in Leap 42.2 in a USB3 capable computer, but I am planning to do it.

Istvan

Hi Istvan, thanks for your reply.  I am away from home for work at present, so I will try your suggestions next week when I get home again.  I don't remember an option in the bios for me to disable usb3, only to enable or disable XHCI handoff. I have tried this both ways in the bios, it doesn't make any difference as far as getting the scanner to work with either selection. Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org