* Michael Spartana email@example.com [02-17-21 16:01]:
On 2/17/21 3:13 PM, Patrick Shanahan wrote:
- Michael Spartana firstname.lastname@example.org [02-17-21 13:34]:
I believe there is a problem with the latest tumbleweed version of hplip (hplip-3.20.11-1.4.x86_64 )
I am unable to install the plugin and am getting the error:
Error importing HPLIP modules. Is HPLIP installed?
I checked on google and this type of error has been seen before. Probably no one else has seen it
on tumbleweed as most tumbleweed users probably don't keep reinstalling the OS.
I'm not on factory so could someone look into this.....Thanks,
I installed hplip-3.20.11-1.4.x86_64 using zypper but no additional "module" was requested or suggested. in what manner did you receive this request or how did you install hplip?
ps: do not use hp's offering, but use the package from the Tumbleweed repo.
Yes Patrick I used the opensuse version as I had to reinstall tumbleweed.
I tried hp-setup which said it was installed successfully, then got:
The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins.
Please run 'hp-plugin' as normal user to install plug-ins.
and the setup stopped. I then used hp-plugin and that said the plugin was installed. So then I tried the hp program
and that's when I got the "is hplip installed" ?
So I'm kind of stumped. The printed was working fine with previous tumbleweed.
ok, I have not every been asked to install a plugin but I find the installer, hp-plugin, and tried it, chose "Download and ..." it answered "Unable to receive key ..." and I opted to still install and it indicated it would install 64 packages and I stopped it.
fwiw, I have not had to go this route before.
what printer are you trying to install and how is it connected, network or usb. perhaps we can still connect your printer w/o this "plugin".