Op woensdag 13 juni 2018 18:14:47 CEST schreef Per
Knurpht @ openSUSE wrote:
And what about me and the other forums team
members that send people
over to bugzilla ? Incl. your own advice to people to do so? How are
we gonna count those ?
That can surely be pulled from bugzilla - number of reports by account?
No, you cannot pull things from bugzilla that aren't registered there.
that I've done so hundreds of times, yet these
bugs are not registerd on my name/account?
As they shouldn't be. Suggesting someone write a report is just
friendly advice, you don't get any points :-) The real effort is in
writing the report, doing the follow-up, providing diagnostics etc.
Yup, and we're actively helping people to discover whether they hit a bug,
and fiercely encouraging them to write a bugreport, even actively help them
to do so. And nobody can count that, without manually analyzing forums
In quite some cases people report back in the forums that they reported a
bug in bugzilla. Mostly this is about things we've tried to reproduce, but
couldn't after checking other possibilities.
> Another thing: bugs/issues reported on
github / progress.o.o are in
> the equasion as well.
Absolutely, they can't be difficult to
Per, please read the above. It's bloody difficult to count contributions to
bugreports made outside of bugzilla, unless f.e. the forums team members
would write some "We sent the user here" comments to the bug involved.
FWIW: references to 'bugzilla.opensuse.org' hits the max of 300 search
and only gets back to end of 2017. I randomly opened a couple and they
contained advice to report and return of BOO# .... I'm definitely not going to
confirm these to get proper counts.
Gertjan Lettink a.k.a. Knurpht
openSUSE Board Member
openSUSE Forums Team
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