
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi testers, Here are some stats from this weekend's Open-Bugs-Day 346 of 1179 bugs were updated in bugzilla (that included all public openSUSE / SuSE bugs before 11.2 The number of participants was somewhat lower than on first OBD (possibly due to nice spring weather) but nevertheless bugzilla saw more updates (346 instead of 132) Stats by user: 280 Larry Finger 27 Bruno Friedmann 27 Bjørn Lie 7 Bernhard Wiedemann Thanks and congrats to the participants. I will keep http://openbugs.zq1.de/ running as it is much faster and easier than using bugzilla's advanced search. I did not look at many bugs, because I also coded a new tool to find when bnc#123456 is mentioned in OBS submitrequests. currently it just sends me hourly mails like https://bugzilla.novell.com/show_bug.cgi?id=469238 This bug (469238) was mentioned in https://build.opensuse.org/request/show/65847 so that I can manually decide what to do, but using the bugzilla API to auto-update bugs is possible. Adrian said, that it would make sense to build the detection part somewhere into OBS. Online tools get a lot more useful with hyperlinks between them whereever it makes sense, so that people can find the interesting bits without maintainers having to update about sr#65847 manually or people knowing where to search. Ciao Bernhard M. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.16 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org/ iEYEARECAAYFAk2ZjL0ACgkQSTYLOx37oWRW+gCgvnoE4iBxxAQvV5MNkNNlLioq QeEAn2PNEIsK3nXothTAeegtJMJlf/rk =sVeq -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org

Hello, on Montag, 4. April 2011, Bernhard M. Wiedemann wrote:
Here are some stats from this weekend's Open-Bugs-Day 346 of 1179 bugs were updated in bugzilla (that included all public openSUSE / SuSE bugs before 11.2
Stats by user: 280 Larry Finger
The problem with statistics is: you can only trust statistics you faked yourself ;-) Don't get me wrong, I really appreciate the work you are doing with bugzilla cleanup. However, just closing bugs as "noresponse" with a comment that the version is obsolete isn't too helpful IMHO. There are many bugs that are old, but still valid. IMHO closing less bugs while testing at least those that include an easy reproducer (like bug 408545) with 11.4 would make more sense. Of course I understand that there are also more obscure/hard to reproduce bugs where "noresponse" might be the only sensible option. And yes, I have seen that you used for example "needinfo" for some bugs. Again: this is not meant as an attack, just as proposal ;-) Another proposal: Send a mail to all bugreporters that have open bugs against old openSUSE releases and ask them to check if the bug is still valid on openSUSE 11.4. I can't promise that everybody will do it ;-) but even if only 10% of the bugs are updated this way, it will save you lots of work. Getting a list of reporters and their bugs should be trivial with bugzilla search + adding the "reporter" column to the output.
I did not look at many bugs, because I also coded a new tool to find when bnc#123456 is mentioned in OBS submitrequests. ... so that I can manually decide what to do, but using the bugzilla API to auto-update bugs is possible. Adrian said, that it would make sense to build the detection part somewhere into OBS.
That sounds like a very good idea :-) Regards, Christian Boltz --
Womit erstellt ihr so eure Homepages? mit vim *g*. Wobei es Leute gibt, die tatsächlich behaupten, das soll auch mit diesem Betriebssystem - wie heißt es doch gleich - *äh* Emacs gehen. <SCNR> [> Bernd Stäglich und Philipp Zacharias in suse-linux] -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org

On 04/04/2011 02:09 PM, Christian Boltz wrote:
Hello,
on Montag, 4. April 2011, Bernhard M. Wiedemann wrote:
Here are some stats from this weekend's Open-Bugs-Day 346 of 1179 bugs were updated in bugzilla (that included all public openSUSE / SuSE bugs before 11.2
Stats by user: 280 Larry Finger
The problem with statistics is: you can only trust statistics you faked yourself ;-)
Don't get me wrong, I really appreciate the work you are doing with bugzilla cleanup. However, just closing bugs as "noresponse" with a comment that the version is obsolete isn't too helpful IMHO. There are many bugs that are old, but still valid.
IMHO closing less bugs while testing at least those that include an easy reproducer (like bug 408545) with 11.4 would make more sense.
Of course I understand that there are also more obscure/hard to reproduce bugs where "noresponse" might be the only sensible option. And yes, I have seen that you used for example "needinfo" for some bugs.
Again: this is not meant as an attack, just as proposal ;-)
Another proposal: Send a mail to all bugreporters that have open bugs against old openSUSE releases and ask them to check if the bug is still valid on openSUSE 11.4. I can't promise that everybody will do it ;-) but even if only 10% of the bugs are updated this way, it will save you lots of work. Getting a list of reporters and their bugs should be trivial with bugzilla search + adding the "reporter" column to the output.
Actually, closing Bug 408545 the way I did got exactly the response I wanted, assuming that you actually redid the test, and did not just reopen the bug just because it is one of your favorites. The bugzilla entry had not been touched since July 2008, and the only comment was your original entry. That bug report was dead. It is unlikely that anyone from openSUSE/Novell was going to handle it. Have you filed a bug report with Mozilla? For problems with Firefox or Thunderbird, that is my preferred route. I don't always get satisfaction, but at least someone follows up on it. With this flurry of activity, perhaps the bnc-team-mozilla will look at this. Larry -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org

Hello, on Montag, 4. April 2011, Larry Finger wrote:
On 04/04/2011 02:09 PM, Christian Boltz wrote:
IMHO closing less bugs while testing at least those that include an easy reproducer (like bug 408545) with 11.4 would make more sense.
Actually, closing Bug 408545 the way I did got exactly the response I wanted, assuming that you actually redid the test, and did not just reopen the bug just because it is one of your favorites. The
My "favorite" bug is quite old (and fixed), but unfortunately not public. (Hint: If you ever meet Jana Jaeger, ask her about paperclips...) Besides that, all my bug reports (and those on my watchlist) that are not marked as FIXED are favorite bugs for me ;-)
bugzilla entry had not been touched since July 2008, and the only comment was your original entry. That bug report was dead. It is unlikely that anyone from openSUSE/Novell was going to handle it.
You are basically right, however closing the bugs as NORESPONSE looks like a BOfH method to me. Yes, I retested with the latest version and reopened the bug, _but_: I'm quite sure lots of people will not do this. (In other words: IMHO I'm _not_ like the average Mr. Bugreporter.)
Have you filed a bug report with Mozilla? For problems with Firefox or Thunderbird, that is my preferred route. I don't always get satisfaction, but at least someone follows up on it. With this flurry of activity, perhaps the bnc-team-mozilla will look at this.
Good point. I'll forward it to the Mozilla bugtracker and hope it gets more attention there. -> https://bugzilla.mozilla.org/show_bug.cgi?id=648609 Regards, Christian Boltz, hand-picked .signature ;-) -- general rule: if Olaf reports a bug, it is a valid bug. [Olaf Hering while reopening https://bugzilla.novell.com/show_bug.cgi?id=168595] -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org

Christian Boltz wrote:
Hello,
on Montag, 4. April 2011, Bernhard M. Wiedemann wrote:
Here are some stats from this weekend's Open-Bugs-Day 346 of 1179 bugs were updated in bugzilla (that included all public openSUSE / SuSE bugs before 11.2
Stats by user: 280 Larry Finger
The problem with statistics is: you can only trust statistics you faked yourself ;-)
Don't get me wrong, I really appreciate the work you are doing with bugzilla cleanup. However, just closing bugs as "noresponse" with a comment that the version is obsolete isn't too helpful IMHO.
Yeah, I thought it was a bit odd too. A (slightly) better approach might have been to reassign to the reporter, asking him/her to verify the problem in the current version. I know the end effect is the same, but for the reporter just closing as RESOLVED, NORESPONSE is a bit of a slap in the face.
Another proposal: Send a mail to all bugreporters that have open bugs against old openSUSE releases and ask them to check if the bug is still valid on openSUSE 11.4.
Yeah, "Please upgrade to the latest version and confirm that problem persists". I don't like it, it doesn't encourage people to keep reporting bugs, but I fully appreciate the situation. /Per Jessen, Zürich -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org
participants (4)
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Bernhard M. Wiedemann
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Christian Boltz
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Larry Finger
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Per Jessen