Re: Install of scanner software fails with message "Failed to activate hpaio"
Today I noticed that after my most recent install of the OS I had not installed the scanner driver for my HP DeskJet F2210 printer/scanner. I started YaST Scanner and pointed it to the components for the F2210 scanner. It installed numerous QT5 libraries, hplip-devel, hplip-hpijs and hplip-sane, then failed with the "Failed to activate hpaio" message. I tried removing and reinstalling the hplip-* components, but it failed again the same way. Where should I look for more information to diagnose this? Leslie p.s The QT5 libraries installed are: ~ ● zypper se -i libqt5* Loading repository data... Reading installed packages... S | Name | Summary | Type --+------------------------------------------+----------------------------------------+-------- i | libqt5-qtbase-platformtheme-gtk3 | Qt 5 gtk3 plugin | package i | libqt5-qtconnectivity-tools | Qt 5 Nfc Addon | package i | libqt5-qtgraphicaleffects | Qt 5 Graphical Effects | package i | libqt5-qtimageformats | Qt 5 Image Format Plugins | package i | libqt5-qtquickcontrols2 | Qt 5 Quick Controls Addon | package i | libqt5-qtstyleplugins-platformtheme-gtk2 | Qt 5 gtk2 plugin | package i | libqt5-qttranslations | Qt 5 translations | package i | libqt5-qtxmlpatterns-imports | QML imports for the XmlPatterns module | package @22:01:28,root@pinto rc=0 -- Distribution: openSUSE Leap 15.3 x86_64
On 11/18/21 11:03 PM, J Leslie Turriff wrote:
Today I noticed that after my most recent install of the OS I had not installed the scanner driver for my HP DeskJet F2210 printer/scanner. I started YaST Scanner and pointed it to the components for the F2210 scanner. It installed numerous QT5 libraries, hplip-devel, hplip-hpijs and hplip-sane, then failed with the "Failed to activate hpaio" message. I tried removing and reinstalling the hplip-* components, but it failed again the same way. Where should I look for more information to diagnose this?
Leslie
p.s The QT5 libraries installed are: ~ ● zypper se -i libqt5* Loading repository data... Reading installed packages...
S | Name | Summary | Type --+------------------------------------------+----------------------------------------+-------- i | libqt5-qtbase-platformtheme-gtk3 | Qt 5 gtk3 plugin | package i | libqt5-qtconnectivity-tools | Qt 5 Nfc Addon | package i | libqt5-qtgraphicaleffects | Qt 5 Graphical Effects | package i | libqt5-qtimageformats | Qt 5 Image Format Plugins | package i | libqt5-qtquickcontrols2 | Qt 5 Quick Controls Addon | package i | libqt5-qtstyleplugins-platformtheme-gtk2 | Qt 5 gtk2 plugin | package i | libqt5-qttranslations | Qt 5 translations | package i | libqt5-qtxmlpatterns-imports | QML imports for the XmlPatterns module | package @22:01:28,root@pinto rc=0
Presumably you installed 3.20.11 from the default 15.3 repo. I recall seeing a problem with an update not long ago, I don't think it had anything to do with qt. I'm using 3.21.10 hplip* from the Sauerland OBS repo, here: https://download.opensuse.org/repositories/home:/Sauerland/openSUSE_Leap_15.... Add that repo and upgrade all the hplip related packages. If still no joy, try installing his sane-backends packages, too. --dg 15.2 & 15.3/KDE Plasma
On 2021-11-19 11:15:06 DennisG wrote:
|On 11/18/21 11:03 PM, J Leslie Turriff wrote: |> Today I noticed that after my most recent install of the OS I had not |> installed the scanner driver for my HP DeskJet F2210 printer/scanner. I |> started YaST Scanner and pointed it to the components for the F2210 |> scanner. It installed numerous QT5 libraries, hplip-devel, hplip-hpijs |> and hplip-sane, then failed with the "Failed to activate hpaio" message. |> I tried removing and reinstalling the hplip-* components, but it failed |> again the same way. Where should I look for more information to |> diagnose this? |> |> Leslie |> |> p.s |> The QT5 libraries installed are: |> ~ |> ● zypper se -i libqt5* |> Loading repository data... |> Reading installed packages... |> |> S | Name | Summary |> | Type |> --+------------------------------------------+-------------------------- |>--------------+-------- i | libqt5-qtbase-platformtheme-gtk3 | Qt |> 5 gtk3 plugin | package |> i | libqt5-qtconnectivity-tools | Qt 5 Nfc Addon |> | package |> i | libqt5-qtgraphicaleffects | Qt 5 Graphical Effects |> | package |> i | libqt5-qtimageformats | Qt 5 Image Format Plugins |> | package |> i | libqt5-qtquickcontrols2 | Qt 5 Quick Controls Addon |> | package |> i | libqt5-qtstyleplugins-platformtheme-gtk2 | Qt 5 gtk2 plugin |> | package |> i | libqt5-qttranslations | Qt 5 translations |> | package |> i | libqt5-qtxmlpatterns-imports | QML imports for the |> XmlPatterns module | package |> @22:01:28,root@pinto rc=0 | |Presumably you installed 3.20.11 from the default 15.3 repo. | |I recall seeing a problem with an update not long ago, I don't think it |had anything to do with qt. I'm using 3.21.10 hplip* from the Sauerland |OBS repo, here: | |https://download.opensuse.org/repositories/home:/Sauerland/openSUSE_Leap_1 |5.3/ | |Add that repo and upgrade all the hplip related packages. If still no |joy, try installing his sane-backends packages, too. | |--dg |15.2 & 15.3/KDE Plasma
Thank you very much; using the Saurland repository worked! Leslie -- Distribution: openSUSE Leap 15.3 x86_64
participants (2)
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DennisG
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J Leslie Turriff