On Sunday, March 28, 2021 5:57:32 PM CDT Doug McGarrett wrote:
On 3/28/21 6:07 PM, Mark Petersen wrote:
On Sunday, March 28, 2021 2:23:01 PM CDT Doug McGarrett wrote:
The HP_LaserJet_Pro_M201dw installed and worked via YaST, but now is giving me trouble: if I send it a print job, the panel light goes on and says OK, and the green printer horseshoe light come on but the printer doesn't print. lpstat shows the file has been sent:
HP_LaserJet_Pro_M201dw-363 doug 15360 Sun 28 Mar 2021 03:17:28 PM EDT
How do I trouble shoot this and fix it, please? --doug
Doug,
You sure have a lot of trouble with printers!
Are you connecting to this printer via USB or network? If it's via network maybe the printer got a different IP address - Hint - set a static IP address for the printer. Or the firewall is blocking communication.
So, how are are connecting to this printer?
Mark
Doug, There is no need to send a reply email to me, just send it to the list.
It's on the LAN.
You say you connecting to it on the LAN. Are you connected via ethernet or wireless?
I just pinged its static IP and it came back OK. Zero packet loss.
Ping generally uses port 80/443, so yes you can reach the printer. But printing via network doesn't use port 80/443. If you open a web browser and browse to: localhost:631 this will load the CUPS webpage. Click on Printers in the top dark band. Then click on the Queue Name for the M201 printer. What does it say for Connection: ?? - I have 2 HP LaserJet Pro 400-M401dn's at work that work without issue daily for more than 2 years. These printers are very close to your M201dw. Here is what it says for connection with the printer in my office. Connection: hp:/net/HP_LaserJet_400_M401dn?lp=172.20.10.32 What does yours say? Mark
Yes, I sure have trouble with printers. The Epson keeps telling me the paper is the wrong size, but it is the right size in OpenSUSE. And the right size in Mint, on another computer, which also has no trouble with the HP. Dunno? --doug