[opensuse-project] bugzilla.opensuse.org - where should it redirect to?
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see: http://bugzilla.novell.com/show_bug.cgi?id=549585 I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org Using a) is what most people would expect, directly going to bugzilla. On the other hand I expect that new people enter bugzilla.o.o and option b) would show them good information on how bugs are handled inside openSUSE. I think it's reasonable to do this and like to hear whether anybody has strong arguments on what to do, Andreas -- Andreas Jaeger, Program Manager openSUSE, aj@{novell.com,opensuse.org} Twitter: jaegerandi | Identica: jaegerandi SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126
Am Mittwoch 13 Januar 2010 10:13:11 schrieb Andreas Jaeger:
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see:
http://bugzilla.novell.com/show_bug.cgi?id=549585
I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org
I'd vote for b) after the page has been reworked a bit to make it easier to consume. It could include stuff like - Get me to bnc directly (incl. a checkbox "always put me directly to bnc") - A simple search line to search in the latest stable release - Some info about what is a bug, what a feature - A link to a page explaing how to report bugs - A link "How you can dive in deeper" with info about testing of Factory, screening etc. - Links to bugzilla and openFATE Other stuff? Klaas -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org
On Wednesday 13 January 2010 10:32:02 Klaas Freitag wrote:
Am Mittwoch 13 Januar 2010 10:13:11 schrieb Andreas Jaeger:
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see:
http://bugzilla.novell.com/show_bug.cgi?id=549585
I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org
I'd vote for b) after the page has been reworked a bit to make it easier to consume. It could include stuff like - Get me to bnc directly (incl. a checkbox "always put me directly to bnc")
Good idea but is it easy doable?
- A simple search line to search in the latest stable release - Some info about what is a bug, what a feature - A link to a page explaing how to report bugs - A link "How you can dive in deeper" with info about testing of Factory, screening etc. - Links to bugzilla and openFATE Other stuff?
Some really good ideas. Who likes to help with these? Andreas -- Andreas Jaeger, Program Manager openSUSE, aj@{novell.com,opensuse.org} Twitter: jaegerandi | Identica: jaegerandi SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126
Am Mittwoch 13 Januar 2010 14:09:17 schrieb Andreas Jaeger:
- Get me to bnc directly (incl. a checkbox "always put me directly to bnc")
Good idea but is it easy doable? I could imagine that a little bit of Javascript sets a cookie into your browser if you check the box. Another bit of Javascript could check if the cookie is there and redirect if so. Did not try to implement it, but should work.
Some really good ideas. thanks :-)
Who likes to help with these? yeah!
Klaas -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org
On 13/01/10 09:32, Klaas Freitag wrote:
Am Mittwoch 13 Januar 2010 10:13:11 schrieb Andreas Jaeger:
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see:
http://bugzilla.novell.com/show_bug.cgi?id=549585
I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org
I'd vote for b) after the page has been reworked a bit to make it easier to consume. It could include stuff like
A simple question for clarification: If somebody types the URL bugzilla.o.o in the browser, wouldn't you expect that person to know what he's doing and trying to get straight to the bottom of it, i.e. the actual bugzilla site, to search for an existing bug report or submit a new bug? At least that's what I thought but I might be wrong. It's certainly good to have a page like bugs.o.o anyway, no doubt. Cheers, Thomas -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org
On Wed, Jan 13, 2010 at 1:23 PM, Thomas Hertweck
On 13/01/10 09:32, Klaas Freitag wrote:
Am Mittwoch 13 Januar 2010 10:13:11 schrieb Andreas Jaeger:
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see:
http://bugzilla.novell.com/show_bug.cgi?id=549585
I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org
I'd vote for b) after the page has been reworked a bit to make it easier to consume. It could include stuff like
A simple question for clarification: If somebody types the URL bugzilla.o.o in the browser, wouldn't you expect that person to know what he's doing and trying to get straight to the bottom of it, i.e. the actual bugzilla site, to search for an existing bug report or submit a new bug? At least that's what I thought but I might be wrong. It's certainly good to have a page like bugs.o.o anyway, no doubt.
Cheers, Thomas
I don't care which way it goes, but I will say that currently finding the bugzilla site is surprisingly difficult. My natural inclination is to type "bugzilla.o.o" and it obviously fails, so I end up googling for it (if I don't have a link handy). It would be nice to see it as part of the standard list of links on major entry point pages such as http://en.opensuse.org/Welcome_to_openSUSE.org It's sort of feels like it is hidden currently. (I don't actually think that is the case, but it feels that way regardless.) Greg -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org
On Wed, 2010-01-13 at 10:13 +0100, Andreas Jaeger wrote:
I have a bug report against our infrastructure that asks to have bugzilla.opensuse.org a valid host name. For details see:
http://bugzilla.novell.com/show_bug.cgi?id=549585
I'm aware of these two options a) point bugzilla.o.o directly to bugzilla.novell.com b) point bugzilla.o.o to bugs.opensuse.org
Using a) is what most people would expect, directly going to bugzilla. On the other hand I expect that new people enter bugzilla.o.o and option b) would show them good information on how bugs are handled inside openSUSE.
I think it's reasonable to do this and like to hear whether anybody has strong arguments on what to do.
The bug report is blocked for me, but I'd say Option B. A quick read
through the "Reporting a Bug" section can help first-time testers write
better bug reports, and I'd say that outweighs a little inconvenience.
On a similar note, what do y'all think about putting a link in openSUSE
11.3 milestones on the desktop linking to the wizard for searching and
filing a bug in Bugzilla, similar to this:
http://lizards.opensuse.org/2009/08/23/1-click-bug-reporting/
This would expedite the filing process, and presumably by then people
have read the Submitting Bug Reports page?
--
Kevin "Yeaux" Dupuy - http://www.twitter.com/KevinYeaux
openSUSE Project Member -
participants (5)
-
Andreas Jaeger -
Greg Freemyer -
Kevin "Yeaux" Dupuy -
Klaas Freitag -
Thomas Hertweck