Andreas Jaeger writes:

Christian Boltz writes:

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Hello,

Am Montag, 20. November 2006 20:00 schrieb Andreas Jaeger:

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We do see some misuse especially with 10.0 where people report bugs against different products or ask for general help and have therefore decided to make it non-public tomorrow.

Two questions:

1. What exactly does non-public mean?

a) nobody can report bugs against 10.0 or

Only the Novell folks and some of our old beta testers can report bugs against it.

...

b) nobody can view 10.0 bugs - this would be a very bad idea!

I'll check whether this is possible.

This is possible - and it's setup this way now. If something is not working as expected, please tell me. To clarify: Everybody can still look at bugs reported against 10.0 - but entering is not possible anymore for the general public, Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE LINUX Products GmbH, Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

Darryl Gregorash writes:

On 2006-11-20 13:00, Andreas Jaeger wrote:

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<snip> Our policy is to only fix security bugs for released products and we fix the occasional critical bugs. Security bugs are reported by the security team and with 10.1 out and 10.2 nearly finished, we're not fixing critical bugs anymore so we do not really need a public bugzilla here. We do see some misuse especially with 10.0 where people report bugs against different products or ask for general help and have therefore decided to make it non-public tomorrow. Would this be the reason why I am unable to read the bug report (100692) concerning opening ports on the external zone in the Yast firewall setup?

No - that bug was reported against SLES10 and is only open to Novell developers (no change here at all). Marking another as duplicate of this was a bad idea ;-( Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE Linux Products GmbH, Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

Darryl Gregorash writes:

On 2006-11-25 04:24, Andreas Jaeger wrote:

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Darryl Gregorash writes:

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Would this be the reason why I am unable to read the bug report (100692) concerning opening ports on the external zone in the Yast firewall setup?

No - that bug was reported against SLES10 and is only open to Novell developers (no change here at all). Marking another as duplicate of this was a bad idea ;-( It was present at least in 9.3, and probably before then, but as I always used the sysconfig editor to configure firewall ports, I didn't discover it until someone reported it for 10.1, in suse-linux-e. Surprising that no one reported it until SLES10.

Does the "no change" remark mean its still not fixed in 10.2? :-(

Yes :-( Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE Linux Products GmbH, Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

On Sun, 11 Feb 2007, Rajko M. wrote:

On Sunday 11 February 2007 06:51, Carlos E. R. wrote:

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The Monday 2006-11-20 at 20:00 +0100, Andreas Jaeger wrote:

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I'd like to inform you about the following two changes to bugzilla: openSUSE 10.3 =============

For instance, I reported time ago "bug 225631", which is now marked as duplicate of bug 188556, and the last one is restricted.

This general issue has been comented somewhere else. Whom do I report the problem to? I do not want to reopen it myself, but I would like to see the conclussions of the problem, which are restricted.

I have to second your opinion. The problem is the policy or guys that mark bugs as duplicate.

For me, bug that is reported in restricted zone should not be announced publicly by marking some public bug as duplicate of restricted one. If it is really necessary, it would be probably better to do the same in opposite direction, mark restricted bug as public one.

That way whoever is user of restricted zone can look for a solution, and no info runs out of restricted zone.

This is really the most annoying issue with bugzilla. There really should be a policy to create a not restricted bug for any bug marked as a duplicate of a restriced bug. Reference the restricted bug for those that have to keep the information such, but all information that may be public must be made public. That way community memember and other will be able to follow but bug and not create more bugs that have already been reported. I always do a search to make sure my bugs are not duplicates. The only problem is I am not able to verify restricted bugs, this creates more work for both as we are unable to verify bug and therefore create a new bug that creates work for Novell to check and then assign bug. Please create a non-restricted bug and follow up an it in the open. Use reference bug only for restrited content. Thanks, -- Boyd Gerber ZENEZ 1042 East Fort Union #135, Midvale Utah 84047 --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Sunday 2007-02-11 at 21:41 +0100, Adrian Schröter wrote:

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Whom do we contact when we have problems with Bugzilla, what is the procedure?

For instance, I reported time ago "bug 225631", which is now marked as duplicate of bug 188556, and the last one is restricted.

This general issue has been comented somewhere else. Whom do I report the problem to? I do not want to reopen it myself, but I would like to see the conclussions of the problem, which are restricted.

You can report it for now to this list or to me.

Ok. What I did (before seeing your email) was forward an email to Q.A. contact of the bug - I assume that QA means "quality assurance"?

I will try to find some more official place (maybe some screening team can help out here ... )

I am not sure, if I can open the bug, but I have asked ....

Thank you! Perhaps the bugzilla developers could add a feature not allowing to close a report as duplicate when the other one is restricted; ie, forcing to keep both open. You see, I understand the need to keep some reports restricted; what I object to is to closing the non restricted report for that reason. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFFz6kytTMYHG2NR9URAsvfAKCFFjsR6qGvBhaXp9a6ukmRtegkZgCeOLNB d4PeWxd207afIvFqt/s+DoI= =BuCP -----END PGP SIGNATURE-----

Hello, Am Montag, 12. Februar 2007 schrieb Gerald Pfeifer:

On Sun, 11 Feb 2007, Adrian Schröter wrote:

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I am not sure, if I can open the bug, but I have asked ....

This is just one specific bug. Wrt. the general issue I would like bugzilla.novell.com to warn whenever someone tries to mark an openSUSE bug a duplicate of a restricted one.

Such a warning is already in place. If you want to see how it looks like, have a look at http://www.cboltz.de/tmp/bugzilla-duplicate-permission-warning.png [1] IMHO this warning is visible enough - but it seems it is often ignored :-( Hmm, maybe it should really be made more visible. My proposal: blinking, fat, large red text, a chain of 20 "do you really want to do this?" pages (all captcha-protected if "yes" is selected) and a loud siren sound in the background so that everyone in the office knows what you are doing *SCNR* Sidenote: This discussion is a duplicate of https://bugzilla.novell.com/show_bug.cgi?id=155846 ;-)) (and I won't complain if someone reopens it) Regards, Christian Boltz, BBfH [2] PS: It's also possible to mark single comments as private/novellonly (which is also done from time to time - maybe you already found some bugreports where some comment numbers seem to be missing) - so it would even be possible to have "open" bugreports with just the secret parts hidden. [1] Before you ask: I have access to bugs for older SUSE Linux versions, but not for "novellonly" or SLE* bugs which are the major problem nowadays. [2] Well, I guess you know BOfH - in BBfH, the second B means "Bugreporter" ;-) -- Ich brauchte ganz, ganz dringend einen Beweis, das ich zu blöd für die einfachsten Sachen bin, z.B. Email-Forwarden. Den habe ich ja nun - Danke für die Mithilfe. BOINK. BOINK. BOINK. BOINK... Die Passwörter poste ich dann morgen. Gnaaaaa! [Ratti in suse-linux] --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org

On 2007-02-11 14:41, Adrian Schröter wrote:

Am Sonntag 11 Februar 2007 13:51:00 schrieb Carlos E. R.:

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<snip>

I am not sure, if I can open the bug, but I have asked ....

Please do the same for my bug report on the Yast firewall allowed services problem for the external zone, https://bugzilla.novell.com/show_bug.cgi?id=214855 This bug has been around since 9.3, according to Marcus was first reported asbug 100692 for SLES 9 (or a version of that vintage), and is still alive in 10.2. 214855 was marked as a duplicate of 100692. -- Moral indignation is jealousy with a halo. -- HG Wells --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org

On Fri, Mar 23, 2007 at 09:58:38PM +0100, Carlos E. R. wrote:

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The Sunday 2007-02-11 at 21:41 +0100, Adrian Schröter wrote:

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Am Sonntag 11 Februar 2007 13:51:00 schrieb Carlos E. R.:

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Whom do we contact when we have problems with Bugzilla, what is the procedure?

For instance, I reported time ago "bug 225631", which is now marked as duplicate of bug 188556, and the last one is restricted.

This general issue has been comented somewhere else. Whom do I report the problem to? I do not want to reopen it myself, but I would like to see the conclussions of the problem, which are restricted.

You can report it for now to this list or to me.

Ok. Another one.

Bug 257168

Closed as duplicate of bug 233122. This one is restricted, so I reopen it. "He" again closes as "RESOLVED INVALID".

!!!!! :-/

Novell, You really have to address this kind of issues, hire an ombudsman, or something.

We already told sometime ago that we cannot release -debuginfo packages due to its excessive sizes... Its just too big. The 10.2 update repo is already nearing to 4GB, it would be >50GB with debuginfos (at least, if not more). The other bug is open now. Ciao, Marcus --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org