On Wed 2020-05-27, Patrick Shanahan wrote:

* Maximilian Trummer [05-27-20 08:59]:

...

I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.

I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?

Aparently so. :-(

I received the same and unreadable for my uneducated eyes ...

The openSUSE Board, too. I'll raise this internally. Gerald -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?

There's an obvious unsubscribe link right in the email. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

Am Mittwoch, 27. Mai 2020, 19:39:32 CEST schrieb PGNet Dev:

...

And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?

There's an obvious unsubscribe link right in the email.

The unsubscribe link is only shown in the html part of the mail, so it might as well not be there for users on TUI clients.

Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:

On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:

...

On Wed 2020-05-27, Patrick Shanahan wrote:

...

* Maximilian Trummer [05-27-20 08:59]:

...

I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.

I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?

Aparently so. :-(

...

I received the same and unreadable for my uneducated eyes ...

The openSUSE Board, too. I'll raise this internally.

Gerald

And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?

Please tone down. There is a link to the Subscription Centre that offers a default checked Please unsubscribe me from all marketing and blog communications. Click Update Preferences and it's done. -- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

headers include: List-Unsubscribe: mailto:GJV...@unsub-lon.mktomail.com which doesn't require HTML view. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

On 5/27/20 1:25 PM, Patrick Shanahan wrote:

but require more than basick <user> knowledge.

that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

On 5/27/20 1:52 PM, Vinzenz Vietzke wrote:

Am Mittwoch, 27. Mai 2020, 22:31:49 CEST schrieb PGNet Dev:

...

...

but require more than basick <user> knowledge.

that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation

Yet a not obvious way to unsubscribe *is* a GDPR violation.

Then file a complaint. Now to unsubscribe from _this_. The priorities here are baffling. But consistent. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

* Vinzenz Vietzke [05-27-20 17:16]:

Am Mittwoch, 27. Mai 2020, 23:04:10 CEST schrieb PGNet Dev:

...

Now to unsubscribe from _this_. The priorities here are baffling. But consistent.

Good that we have you who's explaining what to priorize.

but you do have to admit, they are consistent, consistently baffling. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

On woensdag 27 mei 2020 19:42:34 CEST Knurpht-openSUSE wrote:

Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:

...

On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:

...

On Wed 2020-05-27, Patrick Shanahan wrote:

...

* Maximilian Trummer [05-27-20 08:59]:

...

I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.

I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?

Aparently so. :-(

...

I received the same and unreadable for my uneducated eyes ...

The openSUSE Board, too. I'll raise this internally.

Gerald

And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?

Please tone down. There is a link to the Subscription Centre that offers a default checked Please unsubscribe me from all marketing and blog communications. Click Update Preferences and it's done.

Why should I tone down? I have an account for the SUSE bugtracker. Suddenly that account is being used for SUSE "customer" and commercial purposes. I am not a SUSE customer. You are now using the data for a purpose for which it was not collected. ---> GDPR violation. The data of that account was handed over to an american data processor without my consent. ---> GDPR violation. I logged in into this customer account and noticed that a lot of items are mandatory (instead of optional) but, since contact with customers goes mainly through e-mail, are not necessary to deliver the service. So, you are collecting to much data. ---> GDPR violation. There is no posibility to remove that data or to delete the "customer" account. ---> GDPR violation. Next the e-mail address of that account is being used for a commercial mailing for which I did not give my consent either. ---> GDPR violation. There is no unsubscribe link in the commercial mail. There is a link called "Rückruf anfordern" but that means "Call back", not unsubscribe. ---> GDPR violation. So, I am really wondering if SUSE staff knows the GDPR and got GDPR training. Was your Data Protection Officer not involved in this migration project? Regards, Erwin Lam -- Erwin Lam (erwinl@dds.nl) -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

Le 28/05/2020 à 02:03, Gerald Pfeifer a écrit :

I am asking these questions to provide more input for what I triggered on the SUSE side.

I received *three copies*, most probably my two migrated novell acount and the @opensuse one but I just deleted it. why so many complain for what is probably simply a mistake? jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org

On donderdag 28 mei 2020 02:03:08 CEST Gerald Pfeifer wrote:

On Wed 2020-05-27, Erwin Lam wrote:

...

Why should I tone down? I have an account for the SUSE bugtracker.

Suddenly that account is being used for SUSE "customer" and commercial purposes.

Did you only migrate the account you use for Bugzilla and maybe other opensuse.org services?

Or did you also get an account at https://myaccount.suse.com ?

After the first migration I suddenly also have an account at https:// myaccount.suse.com where I fisrt only had an account for the openSUSE bug tracker.

(Previously those two used to be just one, hence the questions.)

If both, can you tell (from the address you received that mail) which of the two was used?

I do not have that commercial mail anymore.

...

I logged in into this customer account and noticed

Which of the two possible accounts does this refer to?

This refers to the account at https://myaccount.suse.com

I am asking these questions to provide more input for what I triggered on the SUSE side.

Gerald

(Disclaimer: I have not involvement into marketing, identity/ account systems, or GDPR at all, but I care and want to help.)

Thanks for your help. Regards, Erwin Lam -- Erwin Lam (erwinl@dds.nl) -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org