@jdd: sorry for dup
- Support for
today's "standard" office formats (OOXML _and_
DOC(x)/XLS(x), etc.)
the main problem is obscure Microsoft formats. For example, how is the
sound included in ppt files (just an example, I don't need answer)?
The list would (and will probably) never end... You won't make it to get 100%
compatibility for billions of created files around the globe. No way, don't even think
about it ;)
Support for
today's standard
Multimedia/Entertainment formats: - Flash, (Silver/Moon)light, WMV,
MP3 and more - OOTB sun-java working in browsers (lots of people
use java-based portals for their financing, etc. Some crypto stuff
is only available in non-oss sun-java
better support of html 5 :-). It's pretty rare that *important* web
sites wont work on Firefox
Well, I wasn't talking about Firefox as browser itself, but how do (non-technical)
users think ...: The page opens up in Internet Explorer, why doesn't it do the job in
<your-distro-here>? Doesn't work. period. I think a distribution should take
care for this stuff. Just take an example: If you buy a new laptop by an OEM, what do you
get: A naked Win<VERSION>-OS? no. You get it bulked with various applications which
take down support calls as good as possible (to drill down the costs for service/support
personnel). So Java, Flash and all that nifty stuff is there. Users don't really care
about: "Well, its that way" - They just realize the difference, and of course
they would like to get the working system back ASAP.
For example, I made it to get my wife using openSUSE. She will never ever start to do an
upgrade herself, as she simply doesn't know yast/zypper/rpm. Why should she? I bet
there are tons of Ubuntu users out there in the world never ever realized what DPKG is. I
think this should be the target to go for.
- FTR: A simple "install
multimedia extensions" icon or something
like that
If you have to help somebody, you should be aware of the traditional
way to solve those problems. Do *not* expect anybody to be able to
*install* openSUSE completely by itself. I refused to install XP on my
mother's laptop. Who is able to install Windows with no recovery disk
available?
I've been using S.u.S.E-based products since '96, so no problem with the
"traditional method" ;). But:
oh yes: I _do_ expect somebody to be able to install openSUSE himself, or lets say at
LEAST to keep it uptodate himself. (Have you ever seen a SUSE-bundled OEM-System (Leave
out SLED)?) If I would have to support all the people I've brought to openSUSE (only
counting the real non-technical-guys), I probably would have zero time for my employer ;).
But: For everyone I've shown SuSE it still takes a few weeks to get all questions out
of the way. Most of the problems are in the list. For this reason I've built up my own
"non-technical" kiwiconf, with all stuff shipped - after every 4 weeks after a
new release I'm pretty much helping people to get the newest version.
Until we get an openSUSE certified (prepackaged)
hardware, there is no
solution
I NACK this one. openSUSE is IMHO one of the best compatible distros on the planet. The
only guys which are lacking behind are the OEMS and Manufacturers to provide the newest
hardware for their chips. We still have to fight the OEM-fight. Who said there is no
monopol?
- mike
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