On Wed, 08 Aug 2012 18:36:29 -0500, Rajko wrote:
On Wed, 8 Aug 2012 17:10:47 +0000 (UTC) Jim Henderson <hendersj@gmail.com> wrote:
... but without concrete data, it's difficult to even prioritize this possible issue.
Core issue is that we have mess in login, sign in, sign up, register path, and it is not possible issue. If you have mess on a first step that new user has to take, then what one can expect later.
But Rajko, that's still anecdotal, not hard data. It's guessing there must be a problem because of how it's designed. That's not to say there isn't a problem, but as a friend of mine who works for Google is fond of saying, "the plural of 'anecdote' is not 'data'." On the forums alone, we have currently 69,105 registered members - which means we have that many people who have gone through the registration process for the forums alone - and once that's done, they have access to Bugzilla, the wiki, and everything else in the openSUSE project that requires authentication. Even SUSE Studio and OBS. Significantly less than 1% of those people have complained about the process it took to get registered - and the openSUSE forums have always used this registration process since their inception with the forum merge project.
It is hilarious that people come with indirect advice to fake data in a form (data integrity is not checked), in order to satisfy customer registration form, which is not intended for creation of openSUSE account, but Novell customer account, but it is sad that after 4 days detailed report I checked again and nothing has changed in the issue that requires nothing more then to fix few links.
Who should know about this to expect fix in another few days? (Let me guess, bugzilla.novell.com :)
While there are still issues being fought with regards to login performance and whatnot, I would expect the prioritization of something that has generally been seen to work well (or at least not cause a lot of complaints for all those who have gone through the process). Note that I'm not saying it's perfect by any stretch. I'm just saying that relative to the other issues that have been under investigation, a working (if even somewhat convoluted) registration process is relatively "small potatoes". I wouldn't expect it to be "fixed" in a short period of time because it is at least working, if not what some (myself included) would call "efficient". Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org