Le 16/05/2012 18:41, Bryen M Yunashko a écrit :
And let's be honest. People don't want to
read, read, read. They
encounter a problem and just want to report it and be done with it.
I don't think so.
people want they bug *fixed*. It's of no use to have more bugs
reported if we can't fix them...
now bugzilla is frightening, so only solid people report, and then
this is not enough to have good reports and fixed bugs.
So, IMHO, we should first have *less* bugs, but *more* solved
Most bug report have to be managed extremely fast, because it's often
difficult to keep a buggy system only waiting a needinfo
The best ever debugging system I experienced was an online chat
system. Not IRC, pear to pear (one to one) system.
I don't imagine we can manage this. The main advantage is that it
works with a simple browser, no special IRC config
could it be possible / usefull to *require* an IRC chat *before*
reporting a bug????
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