On 2 August 2015 at 15:48, Carlos E. R.
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On 2015-08-02 15:00, Richard Brown wrote:
Is there really much benefit of trying to expand openSUSE's general userbase if we don't have a very strong contributor base to support it?
Well, hardware makers could be enticed to provide machines with openSUSE already installed. Currently you can find them with Ubuntu, and SLED.
The idea that users = preloaded machines from OEMs is a fallacy OEM manufacturers are in the business of making money, and while they will make more money, more easily with Windows, then they'll keep shipping either Windows only Ubuntu and SLED are small exceptions to that rule, but even then, look at the recent debacle with the Dell XPS 13, where Dell have removed the Ubuntu version from the shelves because they couldn't get it to work right The only way openSUSE has any hope of becoming enticing to OEMs is if we're better, cleaner, and easier to do than 'the other guys' (be that Windows, or Ubuntu) And in order to do that, we need things like easier installations for OEMs to work with (Premade install images instead of an installer? Better documentation for Kiwi? Better guides on how to use Kiwi+OBS?) Dedicated teams to work with OEMs to improve the support for their hardware (Ubuntu have this, so did SUSE when they were pursuing OEM Pre-Loads with SLED) Longer support lifecycles (something like..hmm..openSUSE Leap? ;) ) A clear vision for the kind of users they can expect their openSUSE pre-loaded hardware to appeal to (technical users - The Makers Choice) and so on, and so forth All of those things require openSUSE to have contributors to do them.. not non-contributing Users a non-contributing user is often just a statistic which we may or may not choose to count and may or may not use to brag about when comparing ourselves with other distributions.. beyond that, while I love every single one of our users, they are not the reason I'm still here contributing to openSUSE 10 years after I started - that's actually the contributors, every single one of you who are reading this email..and more on that topic later.
Or when we get a printer or whatever, and download software for it, the typical target and documentation is "Ubuntu". I would like to see openSUSE there.
This will only happen if we increase our user base.
Wrong, this will only happen if we increase our appeal to developers. Do you know who decides supported platforms for most open source software? Developers. When we are seen to be more interesting to them, they _will_ more often, more easily, and more obviously, provide clearer support for our distributions.
And, some of those that come may eventually become contributors. With time. If they go to Ubuntu, they will not :-p
I wish this was true, I really do, but experience has shown us that the story that growing users leads to a growth of contributors is just not true It never has been, and I dont think it ever will. I think it's one of those collective myths many of us in open source like to tell ourselves because it sounds appealing. In reality, you grow your contributor base by targeting people who want to contribute, giving them a reason to find your project interesting so they have a desire to contribute, and then giving them the tools and support to make it easy for them to do so. You might target them and convert them from inside your userbase, you might target them and convert them from the big wide world, but if you don't go out and have a reason to appeal to people who will contribute, you won't find new contributors just because you have more users. No one wakes up in the morning and thinks "I think I'll start working on open source today, I'll google the Project with the most users and go help them". You have to have a 'hook', a reason to draw someone to your project and a reason for them to think openSUSE is the project that is worthy of their time, effort, and contributions. I do believe that if we focus our marketing and efforts on appealing to contributors & 'users who are easy to convert into contributors', then we will see an increase in users beyond that narrow(ish..it's not really that narrow) target audience Because lots of people *aspire* to be good technically Lots of people want to understand technology, find open source interesting, and want to learn more and contribute back. They want to be 'Makers', even if they dont know how to be yet, and don't have the right tools. And if openSUSE is seen as "The Makers Choice", the project with well engineered tools and operating systems which appeal to smart technical people, developers, sysadmins, power users, hackers, and such-like, then we will see people drawn to us, not because they ARE those things, but because they want to be. People buy high end German cars like BMW, Mercedes-Benz and Audi, because they want to be seen to be advanced, successful, businesspeople with a good taste in high quality German engineering - even if the owner is not any of those things, that is what those brands stand for, and that's how they get customers. I want to see openSUSE to appeal to people who want to be seen to be technically savvy types with a good taste in high quality engineering. Let Ubuntu be the Ford, GM, Toyota and Chrysler of the Linux world, with their mass market appeal. We can, and should be, something special for ourselves, our current users, and our future users. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org