On 28/08/2020 15.55, Richard Brown wrote:
On Fri, 2020-08-28 at 15:42 +0200, Carlos E. R. wrote:
On 28/08/2020 15.25, Per Jessen wrote:
Gerald Pfeifer wrote:
Could/should we clarify the purpose of these lists a little better on https://lists.opensuse.org/#User/Support ?
Or merge the two? Looking at the list archives ... it totally is not evident to me what the difference is. :-(
I suggest we merge them into opensuse@o.o
"opensuse-support" was created on a board initiative, in May 2018. As an openSUSE user and member, I was opposed at the time and I still am.
I'll be happy to supply some usage stats if anyone is interested.
I think that the -support mail list gets more Tumbleweed related questions that would go before to the factory mail list.
If the developers are happy with that, it serves some purpose ;-)
After years of dealing with the toxic behaviour of many in the opensuse@ mailinglist, as both an openSUSE user and member, I will _never_ contribute to such a list nor can I in good conscience recommend that anyone else ever join such a list.
No list is perfect, but opensuse-support@ does a far better job of providing users support in a healthy environment than the unremitting dank stain on this Project that opensuse@ stands to be.
Well... here I go, I show some support for the opensuse-support@ mail list, and I get a toxic reply, I'm sorry to say. Anyway I'm afraid that opensuse-support@ clearly does a poor job of providing support, because few people answer questions, specifically few devs. I just had a quick look and I see 66 threads since May, eight with no answers at all. I did not look further to find out which of the other issues were solved. -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)