On Sat, 26 Jun 2010 03:16:53 -0300, Carlos Ribeiro
** Reply Requested by 6/26/2010 (Saturday) **
Jim, It's really nice And comfortable to see your efforts again. I have
no doubts all your points are very impressive And come with a large
experience with the training at Novell.
Thanks, Carlos - it's good to see you up here as well. :-)
In the forums, we've also had a couple of people
express that some
training on openSUSE would be very helpful And useful for them (either
personally or to help people they knew learn about Linux And start
The way I see it, we could break down training into a few
If you don't mid I like to add some points here:
I like the idea of adding some training to attract more people to
fill in knowledge where needed in a scalable way.
> 1. Professional or something related training
> 1.a End-user training
As of today I'd stay away from end-user training
or maybe we need some
agreement on the term user in general. I don't see us reaching out to John
I do see the term user divided into two groups:
- the user like my wife, my mum, my brother. They use a computer to do some
productivity work (OpenOffice covers that mainly), they surf the internet,
send/receive emails maybe some picture manipulation or additional a certain
software (accounting, database) they need to fulfil their tasks at home or in
their small business. They want to switch on/off the computer, maybe an update
once in a while and have someone who helps them if something doesn't work. In
short they want that everything works as expected without any change, they
don't care how it works nor under which licence it is.
- the user like some friends of mine. They do the same as the group above but
aren't shy to dig into an issue, are willing to read an article or even the
documentation to enhance/configure their system and most of them are willing
to play around. They check if software match their needs, they change
operating systems, they exchange hardware and they want to know what's going
For me the first group is just out of sight as openSUSE - nor any other Linux
I'm aware of - just doesn't meet their expectations. The second group we
mustn't forget to make them happy with our distribution. They are
the group we may convert into contributors.
2. Vertical market training
2.a Embedded training
2.b Retail training
2.c Educational training
2.e Desktop Publish Training
Yes, that's a good starting list. The area where Novell (in particular)
does not cover is end-user training, but datacenter and vertical training
is a good thing to include as well.
Contributor training (for example, how to write effective bugs, code
style conventions, things like that)
Good, we can start to debate, if had ever had, And if so, start to talk
about this subject again, because the time is always changing, And the
ecosystem always changing together, then, starts to talk about some kind
of certifications for openSUSE professionals, enthusiasts, lizards,
members, ambassadors.... I mean, we can adapt some Well done methods
that Novell have in our ecosystem, And You are the best one to explain
to the others about RACE - CNI, CLDA, CLP, Datacenter specialization,
And many others from the past. If you have time to explain a little bit
about Novell RACE for us I think we can start to talk about something
similar for openSUSE project, specially because openSUSE community, And
I'm not talking specific communities like devs, end users, ambassadors,
members, lizards.... But for the entirely openSUSE community Novell RACE
fits very Well - What do you think?
You'll have to remind me about RACE; the only instance of that that comes
to mind is an internal "pat on the back" awards system (which has since
been rebranded), but I don't think that's what you're talking about here.
3. Community training (where to ask what, what
to expect, that sort of
We can create a list with some strategic questions and publish on some
blogs around the globe. Will be something like this: "openSUSE new
training and certifications directions team are calling for community
feedback" with some questions that we need to know the answer before
"imagine or guess" any answer that they may have. And take some actions
This would be analogous to a job task analysis, which would be very
important to conduct within the community. When creating a course (or
writing a book for that matter), it's good to know your intended audience
and what they need to know to get started. An in-depth JTA is almost
always a good place to start.
It's a part of the ADDIE development model - which tends to be used
whenever training content is developed, whether it's formally used or
informally used (or not intentionally used at all, for that matter).
More information about ADDIE is at http://en.wikipedia.org/wiki/Addie
sense in my duplicating what's said there).
From Windows to openSUSE, from mac to openSUSE,
openSUSE for the 3th
ages, openSUSE for designers, openSUSE improve your windows skills,
openSUSE for government, openSUSE for kids, all of them with little But
necessary first training steps - i think.
Yes, lots of different opportunities here. What we need to do is
determine the right starting point (or points), and then find people with
the necessary skills and/or knowledge to help identify the content needs.
Yes... Are you ready?
Let's keep in touch
You bet. :-)
Michael Löffler, Product Management
SUSE LINUX Products GmbH - Nürnberg - AG Nürnberg - HRB 16746 - GF: Markus Rex
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