On Wed, 2012-05-16 at 16:18 +0000, Jim Henderson wrote:
Maybe we could organize a live online-session every couple of months (just throwing ideas out here) for those who want to help with bug squashing but aren't sure how they can. A live Q&A often times will have a less intimidating feel, because if discussion is encouraged by the moderator/coordinator, a good discussion can occur that gets people excited about helping out.
Good documentation and training is always helpful. But we can't guarantee that people go to these places. We tell someone "File a bug!" and point them to bugzilla.novell.com. They're faced with a daunting interface right from the get-go. And let's be honest. People don't want to read, read, read. They encounter a problem and just want to report it and be done with it. So our first step should be making bugzilla less daunting (if that's even possible.) And again, some people have suggested in the past to do away with bugzilla and start anew with either a dedicated openSUSE bugzilla or some other bug tracking software. I have a feeling that while we're addressing resolving existing reported bugs, we probably have a wealth of unreported bugs out there simply because people feel uncomfortable reporting them. :-) Bryen -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org