On Fri, 15 Apr 2011, Carlos E. R. wrote:
Most people choose forums, that's a fact. If
newcommers do not find the
help they need to make openSUSE work, they will go to another distro, not
to a mail list.
No matter what you say about the goodness of maillists will convince them.
That's how things are now. Perhaps in 4 years time the preferred method
will be something else yet to be invented, but now and here it is forums.
I understand that's the world we live in, but large omnibus forums are a
*terrible* way to interact with users, from a developer standpoint - I
simply don't have enough time in the day to monitor a dozen+ sub-forums
for threads that are asking questions that I can answer. Is it possible
to somehow automatically flag keywords in new topic submissions in the
forum? That would be very helpful.
Matt Barringer, Software Engineer
SUSE Linux Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg)