Have you tried something counterintuitive, such as downgrading to 9.0 and checking to see if k3b works then? Reasoning? When I upgraded to 9.0 the USB printer stopped working (could see it and print to it using one form of the shell command but not the other) clean installing didn't work upgrading to 9.1 didn't work clean installing 9.1 did From this I deduce that there are some malformed config files or mappings (i.e., some form of clerical error in the packaging process). Unfortunately I don't know enough to know whether I'm talking rubbish. However... I have a USB scanner that I can now no longer access through kooka/sane/xsane even though I can test it successfully in YaST. This feels like further supporting evidence I've got no idea if this is helpful On Sunday 29 August 2004 07:10, Conrad Schuler wrote:

OK, j said that his k3b worked fine after install and update.

So I moved my computer to a fast connection, reinstalled 9.1 Professional from CD (with HD format - to make sure it was clean) and did the online update.

No luck.

Tried the packman k3b V 0.11.14-0 that j suggested.

No luck. k3b just sits there looking and looking, the HD (it's a SCSI) shines its light brightly.

Both th CD and the CDRW are available to KDE as drives.

Any suggestions?

Conrad

SuSE's posted info in the db apply to 8.1, I am assuming they have no relevance to this problem that I am having with 9.1

__________________________________ Do you Yahoo!? Yahoo! Mail Address AutoComplete - You start. We finish. http://promotions.yahoo.com/new_mail

On Sat, 28 Aug 2004, Conrad Schuler wrote:

OK, j said that his k3b worked fine after install and update.

So I moved my computer to a fast connection, reinstalled 9.1 Professional from CD (with HD format - to make sure it was clean) and did the online update.

No luck.

Tried the packman k3b V 0.11.14-0 that j suggested.

No luck. k3b just sits there looking and looking, the HD (it's a SCSI) shines its light brightly.

Both th CD and the CDRW are available to KDE as drives.

Any suggestions?

Well i have a SCSI HD too and i haven't had any problems at all! As far as i know, i think there is no need to mess with ide-scsi options during kernel boot since SuSE 9.1. Can u please try the other alternative package for cd-writing, "XCDRoast"? Can u also please give some detailed info about your cdroms hardware like manufacturer etc...? (u can view detailed info about your hardware with the 'hwinfo' command, as root). When u say that K3B just sits there looking and looking, after how many minutes does it displays its main window (or it doesnt at all?). Can u enter in the Configuration of K3B dialog ? Have u seen the logs of the kernel/system? Is there any error/warning about your CDRW ? Have u tried to disconnect any of your cd-rom drives and see if K3B starts?

Conrad

SuSE's posted info in the db apply to 8.1, I am assuming they have no relevance to this problem that I am having with 9.1

Hope i helped...;) Filip.

* Gerry Gavigan [08-29-04 12:28]:

On Sunday 29 August 2004 14:14, Patrick Shanahan wrote:

...

Have you gone to http://www.xsane.org to see if xsane supports your scanner? XSane is just a graphical user interface for sane and the applications that you cited as not seeing your scanner are all graphical. If your scanner is not supported by xsane, you can still scan from the command line, or there are other scanner gui's available, such as: vuescan http://www.hamrick.com/vsm.html

What brand/model of scanner do you have? Have you checked in /etc/scan.d/ for the config file and does it require modification?

(I know you realise) I was posting to indicate that between upgrades some devices that were working, stop working (it is my experience that they start working again one upgrade later).

A scientific observation

The scanner is the canoscan 670u and is auto detected by YaST and assigned the plustek driver. It successfully acquired a test image during set up. The scanner used to work through kooka in 9.0. Until 9.1 I have not needed to touch xsane.

So you didn't look to see if it was supported, but you say it worked with 9.0, so it is/was supported. And you did not check to see if the config file was correct or even there.

Currently Yast describes the device as "libusb"

libusb is a library "that allows userspace access to USB devices", not a device. libusb provides access to the device, probably /dev/usb/scanner0 or /dev/usbscanner btw, I did not know what libusb was, I looked it up. Some interest *is* required. rpm -q libusb will tell you if you have libusb installed Yast *may* be telling you that libusb *is* required. Yast2 -> Install Software -> libusb will do it.

However I cannot find that device in /dev/usb to test xsane [plustek:/dev/usb/libusb] [-s] from the command line (so kooka and indeed the gimp are irrelevant at this time)

http://www.sane-project.org/man/sane-plustek.5.html says (you should read as it is somewhat long): To use your scanner with this backend, you need at least two entries in the configuration file (there are more you might want): /usr/local/etc/sane.d/plustek.conf [usb] vendor-id product-id device /dev/usbscanner so you should have at least: /etc/sane.d/plustek.conf usb 0x04a9 0x220d /dev/usb/scanner0 or /etc/sane.d/canonusb.conf or /etc/sane.d/canon670u.conf with the same lines, usb... & /dev/usb/scanner0 the /dev/usb/scanner0 line might want to be /dev/usbscanner, you will need to experiment

The entries dev/usb/ contains are [scanner0] [scanner1] etc.

yes, there is also, /dev/usbscanner

It reminds me of the printer problem that I couldn't solve when I upgraded

not related.... and will confuse the issue

I cannot find libusb anywhere so even if I had confidence in my ability to correctly create a symbolic link, I am not sure that it would be any use.

Why would you want to 'create a symbolic link'? Use rpm to see if it is installed and/or look for it with 'locate'. From what you have told me here, it seems that it needs to be installed, if it is not. It will not hurt anything to have it installed anyway, except use a little disk space, so install it. -- Patrick Shanahan Registered Linux User #207535 http://wahoo.no-ip.org @ http://counter.li.org HOG # US1244711 Photo Album: http://wahoo.no-ip.org/photos

* Gerry Gavigan [08-30-04 07:33]:

On Sunday 29 August 2004 22:54, Patrick Shanahan wrote:

linux:/ # sane-find-scanner found USB scanner (vendor=0x04a9 [Canon], product=0x220d [CanoScan], chip=LM9832/3) at libusb:002:002

linux:/ # scanimage -L device `plustek:libusb:002:002' is a Canon N670U/N676U/LiDE20 USB flatbed scanner

...

so you should have at least: /etc/sane.d/plustek.conf usb 0x04a9 0x220d /dev/usb/scanner0

These are the last few lines of plustek.conf (sic)

# # and of course the device-name # # device /dev/usbscanner device auto

I would change this to 'device /dev/usbscanner'

# # to define a new device, start with a new section: # [usb] # usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d usb 0x4a9 0x220d

and delete all but one of these 'usb 0x4a9 0x220d'

...

the /dev/usb/scanner0 line might want to be /dev/usbscanner, you will need to experiment

If I understand correctly "device auto" picks up the device.

why leave it to chance?

...

yes, there is also, /dev/usbscanner

all devices lists start with devicetype0 rather than devicetype - do you think that is an issue here?

no, reference plustek.conf (sited above).

Although you suggest the printer comment was irrelevant I notice that plustek.conf seems to be looking for "usbscanner" rather than "scanner" in usb/ similar to the formats that did/didn't work for testing usb printers

usb is relevant, printer is not, just happens to be usb?? make the changes to the plustek.conf and try xsane report -- Patrick Shanahan Registered Linux User #207535 http://wahoo.no-ip.org @ http://counter.li.org HOG # US1244711 Photo Album: http://wahoo.no-ip.org/photos

* Gerry Gavigan [08-31-04 17:58]:

I restored the line in plustek.conf to "device auto" and reinstalled the scanner - this time YaST could detect it and do a test scan

and xsane ??? -- Patrick Shanahan Registered Linux User #207535 http://wahoo.no-ip.org @ http://counter.li.org HOG # US1244711 Photo Album: http://wahoo.no-ip.org/photos

On Wednesday 01 September 2004 01:39, Patrick Shanahan wrote:

and xsane ???

restoring the line in plustek.conf from: device dev/usbscanner to: device auto restored plustek.conf to its original state. xsane could not find the scanner

* Gerry Gavigan [09-01-04 03:13]:

I have not tried that particular search but I did read everything I could find on the SUSE database

Sorry, I do not know where to go from here. I would be interested in knowing how you do solve this, if you do. gud luk, -- Patrick Shanahan Registered Linux User #207535 http://wahoo.no-ip.org @ http://counter.li.org HOG # US1244711 Photo Album: http://wahoo.no-ip.org/photos