Andreas et al, If you pardon my intromission on this subject I would like to propose something (even taking the risk of not being completely in possession of all relevant information regarding Ambassadors), if of course it's not being done: - From ambassadorial field experience, start identifying problems you have and possible work arounds. Remember that ambassador act much on local basis and this will probably in some cases arise different problems. By understanding them and trying to provide a workaround for them, we can actually improve. In addition if you believe you've found a 'secret formula', also note it and share it. From all this information try to publish a 'Ambassadors field book', but keep in mind that due to the nature of your 'localized' actions, always be sensitive to cultural issues. In corporate Public Relations, specially when addressing to minorities and international communities, cultural factors can be decisive for you success, I believe the same happens with our communities. In other way the 'field book' can provide also a more homogeneous base for training new ambassadors and provide them the know-how from those who have been there before, and not loosing important info. - Sensitive Topic > One of the most common problems in FOSS Communities for what I've seen is to get qualitative and quantitative data for analysis. Sometimes demographic data, social data, etc (no private data). Ambassadors have a good position to sometimes gather information and if you wonder if it is important to feedback it to the 'Strategical Marketing', thats because it's probably important, do such. This data can help improving your work and might even provide information to evaluate your goals. I know ambassadors is a matter of passion and speech to the public (which I don't have such sensivity), but sometimes it can be extended. Try to provide 2 way input: Community > Public Public > Community This might allows us to improve our representative with the public. - Need an idea to promove interaction with your audience in a fancy way of helping Novell and openSUSE? I've taken some time to provide this info to Fedora (https://fedoraproject.org/wiki/Marketing/Focus_group_SOP), feel free to duplicate it into your wiki if you believe it's helpful. This is one activity you can do your local enthusiasts and collect some information. It's one of the many ways of doing it. This information might help the community and novell to become more sensitive of the users needs and expectations on openSUSE and specially the community. This can help us to place better outputs amongst the community. Dare to try it, in the end of the focus group, if you can, reward the people with some merchandising and invite them be more active on the community and demonstrate (not lecture them) that we care about their opinion and we are active in trying to provide the best outputs possible. Please be mindful that I've never been an Ambassador, because I always believed I didn't had the right passion. I hope that this helps and makes sense. nelson On Fri, 2010-07-02 at 16:37 +0200, Andreas Jaeger wrote:
On Thursday 01 July 2010 07:05:10 Satoru Matsumoto wrote:
(2010/06/30 5:43), Koushik Kumar Nundy wrote:
I can only speak for myself. In the past year or so - -I have done and personally overseen over 100 individual oS installs. -Handled openSUSE in two installfests. -Taken introductory classes for primary school teachers, albeit as part of a larger group -provided round the year support for around 50 users at town/institute -guided new users -gave several impassioned 'Why openSUSE' speeches to groups and individuals alike. -Ran word-of-mouth as well as DVD distribution campaigns in Mukti, a LUG symposium with over 1000 registrations. -followed strict openSUSE oriented policy in our startup despite disgruntled associates -tried to help on the social media visibility front, mostly twitter.
Excellent !
As you may know, we have 'From Ambassadors' corner in our Weekly News. Example: http://wiki.opensuse.org/Archive:Weekly_news_121#From_Ambassadors
The corner is aimed at introducing activities of Ambassadors and we, Weekly News Team, hope as many Ambassadors as possible will report their efforts to promote openSUSE in their regions/countries/cities, so that we can share knowledge, experiences and ideas with each other.
So, if you {do|did|are going to do} something as an Ambassador, please post blog entry about that and drop us a note.
It is not necessary to write the article in English, if you are not good at writing sentences in English. In that case, just post blog entry in your native language and drop us a note with a short summary in English, for example: "I attended $LOCAL_EVENT_NAME as an openSUSE Ambassador. Here's my report on that event in $YOUR_LANGUAGE..."
Even if you are not good at writing actually, you can still report your activities by taking pictures at local events and uploading them to online photo sharing service like Flickr.
I know there's a proverb "Silence is golden" - but at least in marketing area, that's not true. If you are an Ambassador, don't hesitate to be big-mouthed. ;-)
Best,
I took the liberty to copy & paste from the above text and from Sascha's and create a new section in the new ambassador page with this contents: http://wiki.opensuse.org/openSUSE:Ambassadors#Sharing_and_Talking
thanks, Andreas
-- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org