[Bug 1211380] New: Keyboard not working on laptop ASUS TUF FA507NU
https://bugzilla.suse.com/show_bug.cgi?id=1211380 Bug ID: 1211380 Summary: Keyboard not working on laptop ASUS TUF FA507NU Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Tumbleweed Status: NEW Severity: Normal Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: julien.colinet@gmail.com QA Contact: qa-bugs@suse.de Target Milestone: --- Found By: --- Blocker: --- Created attachment 867003 --> https://bugzilla.suse.com/attachment.cgi?id=867003&action=edit lsmod output Hello, I have an issue with my laptop keyboard. The keyboard is not working, only a few keys are working, the mic mute, keyboard backlight and screen brightness. I have to use an USB keyboard for the moment. ASUS TUF A15 FA507NU AMD 7735HS nVidia RTX 4050 Keyboard vas working on Xubuntu with kernel 5.19. With kernel 6.2 it doesn't work with Xubuntu, Endeavour and Leap/Tumbleweed. I installed a newer snapshot of Tumbleweed with 6.3 kernel but it doesn't change anything. The bug is similar to this one: https://bugzilla.kernel.org/show_bug.cgi?id=217336 The keyboard is working fine under Windows 11, so for now I use my laptop on Windows but it would be great if this bug can be solved so I can use Tumbleweed -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c1 --- Comment #1 from Ju Co <julien.colinet@gmail.com> --- Created attachment 867004 --> https://bugzilla.suse.com/attachment.cgi?id=867004&action=edit inxi -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c2 --- Comment #2 from Ju Co <julien.colinet@gmail.com> --- Created attachment 867005 --> https://bugzilla.suse.com/attachment.cgi?id=867005&action=edit dmesg input i8042 -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c3 --- Comment #3 from Ju Co <julien.colinet@gmail.com> --- Created attachment 867006 --> https://bugzilla.suse.com/attachment.cgi?id=867006&action=edit dsdt.dat -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 Ju Co <julien.colinet@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c4 --- Comment #4 from Ju Co <julien.colinet@gmail.com> --- Created attachment 867007 --> https://bugzilla.suse.com/attachment.cgi?id=867007&action=edit dsdt.dsl -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c5 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com --- Comment #5 from Takashi Iwai <tiwai@suse.com> --- Could you identify which kernel version started broken? There are kernel packages built from the old kernels, found in OBS home:tiwai:kernel:5.19, home:tiwai:kernel:6.0, home:tiwai:kernel:6.1, ... The corresponding package is found at http://download.opensuse.org/repositories/home:/tiwai:/kernel:/5.19/standard... and so on. Please try one by one and verify which kernel works and which not. If you figure out, please attach the dmesg output from both working and non-working cases, as well as hwinfo outputs in both cases. Note that those are unofficial builds, hence won't boot with Secure Boot. -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 Jiri Slaby <jslaby@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jslaby@suse.com, | |julien.colinet@gmail.com Flags| |needinfo?(julien.colinet@gm | |ail.com) -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1211380 https://bugzilla.suse.com/show_bug.cgi?id=1211380#c6 Jiri Slaby <jslaby@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |NORESPONSE --- Comment #6 from Jiri Slaby <jslaby@suse.com> --- As soon as you provide the requested info, feel free to reopen. -- You are receiving this mail because: You are the assignee for the bug.
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