Bug ID 1174391
Summary /lib/firmware update causes Dell 7300 to hang on boot after loading initrd ramdisk
Classification openSUSE
Product openSUSE Tumbleweed
Version Current
Hardware x86-64
OS openSUSE Factory
Status NEW
Severity Critical
Priority P5 - None
Component Kernel
Assignee kernel-bugs@opensuse.org
Reporter janm2@gmx.de
QA Contact qa-bugs@suse.de
Found By ---
Blocker ---

User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101
Firefox/78.0
Build Identifier: 

Hi,
last Saturday 16.07. I did "zypper dup" on my Tumbleweed Dell Latitude 7300
laptop and rebooted. The laptop froze directly after the messages "Loading
kernel 5.7.7, Loading Ramdisk".

Booting from the earlier kernel version 5.7.5 worked once in recovery mode but
on a second attempt (and running mkinitrd) not either anymore. Booting from any
older read-only snapshot did not help either (could my snapshotting set-up be
broken/incomplete here??). I was pretty desperate.

Then I realized that it could be something with UEFI secure boot and disabled
secure boot. Then I chrooted into my broken Tumbleweed installation with a life
cd. Next restored /lib/firmware directly directly from an older snapshot (the
older fire versions were there). Rebooted. Works again - without secureboot
with older firmware.

So for now I can work again. But I want to inform to spare others from this
desperation ... and eventually to get a fix to the firmware packages.

Best regards,

Jan



Reproducible: Always

Steps to Reproduce:
1.update to latest firmware packages 
2.reboot
Actual Results:  
Grub2 bootloader starts normally
Computer freezes after message "Loading Ramdisk"



Newly installed and not working firmware versions:

kernel-firmware-intel-20200702-1.1.noarch
kernel-firmware-nvidia-20200702-1.1.noarch
kernel-firmware-realtek-20200702-1.1.noarch
... all further firmwares have same rpm version 

for standard tumbleweed kernel 5.7.7-1-default 64bit

Some general information on my Dell Latitude 7300 Laptop

Intel Coffee Lake is the Chipset, I believe

>>:~ # lspci 
00:00.0 Host bridge: Intel Corporation Coffee Lake HOST and DRAM Controller
(rev 0c)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (Whiskey
Lake) (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500
v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 /
6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal
Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI
Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:14.3 Network controller: Intel Corporation Cannon Point-LP CNVi
[Wireless-AC] (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial
IO I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial
IO I2C Controller #1 (rev 30)
00:15.3 Serial bus controller [0c80]: Intel Corporation Device 9deb (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI
Controller #1 (rev 30)
00:19.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial
IO I2C Host Controller (rev 30)
00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #5
(rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 9db3 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #13
(rev f0)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio
Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI
Controller (rev 30)
01:00.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 2C 2016] (rev 02)
02:00.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 2C 2016] (rev 02)
02:01.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 2C 2016] (rev 02)
02:02.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 2C 2016] (rev 02)
03:00.0 System peripheral: Intel Corporation JHL6340 Thunderbolt 3 NHI (C step)
[Alpine Ridge 2C 2016] (rev 02)
04:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge
DD 2018] (rev 06)
05:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge
DD 2018] (rev 06)
05:04.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge
DD 2018] (rev 06)
06:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller
[Titan Ridge DD 2018] (rev 06)
39:00.0 USB controller: Intel Corporation JHL6340 Thunderbolt 3 USB 3.1
Controller (C step) [Alpine Ridge 2C 2016] (rev 02)
3a:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI
Express Card Reader (rev 01)
3b:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD
Controller SM981/PM981/PM983

>>:~ # lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 005: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit
Ethernet Adapter
Bus 006 Device 004: ID 05e3:0612 Genesys Logic, Inc. Hub
Bus 006 Device 003: ID 0bda:0413 Realtek Semiconductor Corp. 
Bus 006 Device 002: ID 0bda:0487 Realtek Semiconductor Corp. Dell dock
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 004: ID 413c:b06e Dell Computer Corp. 
Bus 005 Device 011: ID 413c:b06f Dell Computer Corp. 
Bus 005 Device 010: ID 0bda:402e Realtek Semiconductor Corp. 
Bus 005 Device 008: ID 0b0e:0300 GN Netcom Dell dock
Bus 005 Device 005: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 005 Device 003: ID 0bda:5413 Realtek Semiconductor Corp. 
Bus 005 Device 002: ID 0bda:5487 Realtek Semiconductor Corp. Dell dock
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 413c:81d7 Dell Computer Corp. DW5821e Snapdragon X20 LTE
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0a5c:5843 Broadcom Corp. 58200
Bus 001 Device 002: ID 1bcf:28c4 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


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