On 2017-08-01 13:52, Vojtěch Zeisek wrote:
Dne úterý 1. srpna 2017 12:18:24 CEST, Axel Braun napsal(a):
Am 31. Juli 2017 16:54:06 MESZ schrieb "Petr Hodac (Hody)"
: We were looking in Bugzilla queue and the number is horrible. We have loads of issues reported on products that are no longer supported or loads of bugs reported against Tumbleweed.
definitely a good idea!
Yes!
Regarding unsupported releases, what is the plan here?
- close the bug as not supported anymore: less work but somewhat annoying and frustrating for the reporter(s)
This is not good idea how to encourage users to report bugs...
- review each bug and request for verification in newer releases: more work but shows committment
KDE (or part of it) recently did something similar. I received from its bugzilla e-mails like "this bug was reported only for KDE4/some other old version, we are going to close it if it is not present in recent KF5". If this is the only activity in the bug during past year or so, it is really very frustrating and discouraging... I don't argue against the cleanup, but, please, the bugs must be really reviewed before closing and the closing comment may not discourage user from new report. And please, do not adopt Fedora batch-closing style. Other point worth of discussion is why are there so many opened bugs?
I agree completely. -- Cheers / Saludos, Carlos E. R. (from 42.2 x86_64 "Malachite" at Telcontar)