Hi,

Thanks Lubos for starting this!

So on top of Lubos’s changes I took the liberty of updating In https://en.opensuse.org/openSUSE:Bug_definitions, since the Prio for openSUSE Bugzilla products is at the discretion of the maintainer, the list of Prio had to be updated to reflect on what the SLE Release Managers actually used.

Also I think the following https://en.opensuse.org/openSUSE:Most_annoying_bugs and https://en.opensuse.org/openSUSE:Submitting_bug_reports#Voting_in_Bugzilla could be removed as no one (neither the openSUSE community or the SLE Release Manager?!) is looking or using them?

What do you think?

Regards,

--
Vincent Moutoussamy
SUSE Beta Program Manager

JeOS Technical Project Manager

SLE Container Module Project Manager
Paris, France

From: Lubos Kocman <lubos.kocman@suse.com>
Date: Friday, 4 February 2022 at 17:21
To: opensuse-factory@opensuse.org <opensuse-factory@opensuse.org>
Subject: Proposal: Update of openSUSE bug reporting policy prior Leap 15.4 Beta

Hello openSUSE!

I've had a discussion about Bugzilla triaging for Leap in the past few
days and I'd like to present my proposal and work towards having a
final "policy" before the Leap 15.4 Beta release. Where we expect
increased amount of bugs from the announced Beta testing effort.

Since 15.3 and Closing the Leap Gap we have a set of PUBLIC SUSE Linux
Enterprise products which unlike traditional SUSE products are by
default accessible by community. Big thanks for Vincent, Marina, Gerald
and all who participated on the effort. To keep increasing transparency
from what's actually being changed under SLE hood we'd like to utilize
these as much as possible. This is also the area where the changes in
current policy would take place.

In the current proposal, nothing is changing for Leap community
packages, where priority is set by bug owner and others respect it.
Leap Release Manager could still use SHIP_STOPPER / Blocker flags and
adjust severity fields to project the impact of community packages on
distribution. So that remains the same.

The change is basically only for packages inherited from SUSE Linux
Enterprise, where packages would be noew preferably created in PUBLIC
SUSE Linux* product family, and proactively moved there from openSUSE
Distribution by Leap Release Manager (me).

Bugs in PUBLIC SLE product family would be then triaged (setting of
priority and ownership) by SLE Release Manager. There as part of the
transition or we need to keep the priority on the default P5 which
means untriaged. There the priority corresponds with impact on the
product and therefore should be set only by SLE RM.

Any feedback to proposed changes is highly welcome. Let's polish it
together prior 15.4 Beta takes place. So far the initial feedback from
individuals was good.

Changes are visible here: (perhaps I should have used :talk instead).
https://en.opensuse.org/index.php?title=openSUSE%3ASubmitting_bug_reports&type=revision&diff=162474&oldid=161022
https://en.opensuse.org/index.php?title=openSUSE%3ABug_definitions&type=revision&diff=162471&oldid=46259

Also relevant but yet unchaged
https://en.opensuse.org/openSUSE:Bug_reporting_FAQ


--
Best regards

Lubos Kocman
openSUSE Leap Release Manager