https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c2 jop kol changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |prohol@o2.pl --- Comment #2 from jop kol 2011-02-11 07:56:50 UTC --- I have the same in 11.3 after upgrade NetworkManager to 0.8.2 with Huawei gsm modem. Before upgrade works fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c Uwe Drechsel changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |uwedr@novell.com AssignedTo|uwedr@novell.com |oneukum@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c6 --- Comment #6 from Oliver Neukum 2011-04-04 14:20:51 UTC --- Running ModemManager with --debug yields: ** Message: (ttyUSB1) opening serial device... ** (modem-manager:4771): DEBUG: <1301926643.652919> (ttyUSB1) device open count is 1 (open) ** (modem-manager:4771): DEBUG: (ttyUSB1): probe requested by plugin 'Novatel' ** Message: (ttyUSB0) opening serial device... ** (modem-manager:4771): DEBUG: <1301926643.656308> (ttyUSB0) device open count is 1 (open) ** (modem-manager:4771): DEBUG: (ttyUSB0): probe requested by plugin 'Novatel' ** (modem-manager:4771): DEBUG: <1301926643.754432> (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926644.556684> (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926645.358505> (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:4771): DEBUG: Got failure code 100: Unknown error ** (modem-manager:4771): DEBUG: <1301926645.358808> (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926646.160477> (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:4771): DEBUG: Got failure code 100: Unknown error ** (modem-manager:4771): DEBUG: <1301926646.160710> (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926646.962451> (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:4771): DEBUG: Got failure code 100: Unknown error ** (modem-manager:4771): DEBUG: <1301926646.962692> (ttyUSB0): --> 'ATI<CR>' ** (modem-manager:4771): DEBUG: <1301926647.363648> (ttyUSB0): <-- 'ATI<CR><CR><LF>Manufacturer: Novatel Wireless Incorporated<CR><LF>Model: Merlin X950D ExpressCard<CR><LF>Revision: 3.15.00.0-00 [2007-12-04 15:40:23]<CR><LF>IMEI: 356922010078405<CR><LF>+GCAP: +CGSM,+DS,+ES<CR><LF><CR><LF>OK<CR><LF>' ** (modem-manager:4771): DEBUG: <1301926647.363885> (ttyUSB0) device open count is 0 (close) ** Message: (ttyUSB0) closing serial device... ** Message: (ttyUSB0) type primary claimed by /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** Message: (ttyUSB0) opening serial device... ** (modem-manager:4771): DEBUG: <1301926647.378407> (ttyUSB0) device open count is 1 (open) ** (modem-manager:4771): DEBUG: <1301926647.378509> (ttyUSB0) device open count is 2 (open) ** Message: (Novatel): GSM modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 claimed port ttyUSB0 ** (modem-manager:4771): DEBUG: Added modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** (modem-manager:4771): DEBUG: (tty/ttyUSB0): outstanding support task prevents export of /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** (modem-manager:4771): DEBUG: (tty/ttyUSB1): outstanding support task prevents export of /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** (modem-manager:4771): DEBUG: <1301926647.379047> (ttyUSB0): --> 'AT+CPIN?<CR>' ** (modem-manager:4771): DEBUG: <1301926647.389126> (ttyUSB0): <-- 'AT+CPIN?<CR>' ** (modem-manager:4771): DEBUG: <1301926647.400221> (ttyUSB0): <-- '<CR><LF>+CPIN: SIM PIN<CR><LF><CR><LF>OK<CR><LF>' ** (modem-manager:4771): DEBUG: <1301926647.400552> (ttyUSB0) device open count is 1 (close) ** (modem-manager:4771): DEBUG: (tty/ttyUSB1): outstanding support task prevents export of /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** (modem-manager:4771): DEBUG: <1301926647.400808> (ttyUSB0): --> 'AT$NWDMAT=1<CR>' ** (modem-manager:4771): DEBUG: <1301926647.413817> (ttyUSB0): <-- 'AT$NWDMAT=1<CR>' ** (modem-manager:4771): DEBUG: <1301926647.415151> (ttyUSB0): <-- '<CR><LF>OK<CR><LF>' ** (modem-manager:4771): DEBUG: <1301926647.415234> (ttyUSB0) device open count is 0 (close) ** Message: (ttyUSB0) closing serial device... ** (modem-manager:4771): DEBUG: <1301926647.762894> (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926648.564698> (ttyUSB1): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:4771): DEBUG: Got failure code 100: Unknown error ** (modem-manager:4771): DEBUG: <1301926648.564934> (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:4771): DEBUG: <1301926649.366499> (ttyUSB1): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:4771): DEBUG: Got failure code 100: Unknown error ** (modem-manager:4771): DEBUG: <1301926649.366726> (ttyUSB1): --> 'ATI<CR>' ** (modem-manager:4771): DEBUG: <1301926649.767599> (ttyUSB1): <-- 'ATI<CR><CR><LF>Manufacturer: Novatel Wireless Incorporated<CR><LF>Model: Merlin X950D ExpressCard<CR><LF>Revision: 3.15.00.0-00 [2007-12-04 15:40:23]<CR><LF>IMEI: 356922010078405<CR><LF>+GCAP: +CGSM,+DS,+ES<CR><LF><CR><LF>OK<CR><LF>' ** (modem-manager:4771): DEBUG: <1301926649.767689> (ttyUSB1) device open count is 0 (close) ** Message: (ttyUSB1) closing serial device... ** Message: (ttyUSB1) type secondary claimed by /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 ** Message: (Novatel): GSM modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 claimed port ttyUSB1 ** (modem-manager:4771): DEBUG: Exported modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5 as /org/freedesktop/ModemManager/Modems/0 ** (modem-manager:4771): DEBUG: (/org/freedesktop/ModemManager/Modems/0): data port is ttyUSB0 ** Message: (ttyUSB0) opening serial device... ** (modem-manager:4771): DEBUG: <1301926664.769788> (ttyUSB0) device open count is 1 (open) ** (modem-manager:4771): DEBUG: <1301926664.769844> (ttyUSB0): --> 'AT+CPIN="8880"<CR>' ** (modem-manager:4771): DEBUG: <1301926664.786570> (ttyUSB0): <-- 'AT+CPIN="8880"<CR>' ** (modem-manager:4771): DEBUG: <1301926664.859291> (ttyUSB0): <-- '<CR><LF>OK<CR><LF>' ** (modem-manager:4771): DEBUG: <1301926664.859515> (ttyUSB0): --> 'AT+CPIN?<CR>' ** (modem-manager:4771): DEBUG: <1301926664.869915> (ttyUSB0): <-- 'AT+CPIN?' ** (modem-manager:4771): DEBUG: <1301926664.870117> (ttyUSB0): <-- '<CR>' ** (modem-manager:4771): DEBUG: <1301926664.873194> (ttyUSB0): <-- '<CR><LF>+CPIN: READY<CR><LF><CR><LF>OK<CR><LF>' ** Message: Modem /org/freedesktop/ModemManager/Modems/0: unlock no longer required ** (modem-manager:4771): DEBUG: <1301926664.873662> (ttyUSB0) device open count is 0 (close) ** Message: (ttyUSB0) closing serial device... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c8 Stefan Lijewski changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|holgi@novell.com | --- Comment #8 from Stefan Lijewski 2011-04-05 05:27:42 UTC --- Created an attachment (id=423127) --> (http://bugzilla.novell.com/attachment.cgi?id=423127) Output of ModemManager debug run Yes - after providing the PIN code the modem were unlock, but this not the way it should works, because: 1. The pin code was entered in the NetworkManager settings for this connection. 2. After typing pin user also have to provide root password in a short time (before modem pin request timeout). So it's looks like ModemManager is not trying to get the PIN code from NetworkManager settings. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c9 --- Comment #9 from Oliver Neukum 2011-04-05 07:15:03 UTC --- (In reply to comment #8)

Yes - after providing the PIN code the modem were unlock, but this not the way it should works, because:

OK, I needed to make sure the modem is unlocked if all goes well.

1. The pin code was entered in the NetworkManager settings for this connection.

That should not happen.

2. After typing pin user also have to provide root password in a short time (before modem pin request timeout).

That also happens if you don't store the PIN. So this is a problem of PolicyKit. You can argue that this is a stupid default. Please make a separate bug report for that.

So it's looks like ModemManager is not trying to get the PIN code from NetworkManager settings.

Yes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c11 --- Comment #11 from Oliver Neukum 2011-04-05 07:27:20 UTC --- The same device as in comment#6 with 11.3 ** Message: (ttyUSB1) opening serial device... ** (modem-manager:26910): DEBUG: (ttyUSB1): probe requested by plugin 'Novatel' ** Message: (ttyUSB0) opening serial device... ** (modem-manager:26910): DEBUG: (ttyUSB0): probe requested by plugin 'Novatel' ** (modem-manager:26910): DEBUG: (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:26910): DEBUG: Got failure code 100: Unknown error ** (modem-manager:26910): DEBUG: (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:26910): DEBUG: Got failure code 100: Unknown error ** (modem-manager:26910): DEBUG: (ttyUSB0): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:26910): DEBUG: Got failure code 100: Unknown error ** (modem-manager:26910): DEBUG: (ttyUSB0): --> 'ATI<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): <-- 'ATI<CR><CR><LF>Manufacturer: Novatel Wireless Incorporated<CR><LF>Model: Merlin X950D ExpressCard<CR><LF>Revision: 3.15.00.0-00 [2007-12-04 15:40:23]<CR><LF>IMEI: 356922010078405<CR><LF>+GCAP: +CGSM,+DS,+ES<CR><LF><CR><LF>OK<CR><LF>' ** Message: (ttyUSB0) closing serial device... ** Message: (ttyUSB0) opening serial device... ** Message: (Novatel): GSM modem /sys/devices/pci0000:00/0000:00:1a.1/usb4/4-1 claimed port ttyUSB0 ** (modem-manager:26910): DEBUG: Added modem /sys/devices/pci0000:00/0000:00:1a.1/usb4/4-1 ** (modem-manager:26910): DEBUG: Exported modem /sys/devices/pci0000:00/0000:00:1a.1/usb4/4-1 as /org/freedesktop/ModemManager/Modems/0 ** (modem-manager:26910): DEBUG: (ttyUSB0): --> 'AT$NWDMAT=1<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB0): <-- 'AT$NWDMAT=1<CR><CR><LF>OK<CR><LF>' ** Message: (ttyUSB0) closing serial device... ** (modem-manager:26910): DEBUG: (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB1): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:26910): DEBUG: Got failure code 100: Unknown error ** (modem-manager:26910): DEBUG: (ttyUSB1): --> 'AT+GCAP<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB1): <-- 'AT+GCAP<CR><CR><LF>ERROR<CR><LF>' ** (modem-manager:26910): DEBUG: Got failure code 100: Unknown error ** (modem-manager:26910): DEBUG: (ttyUSB1): --> 'ATI<CR>' ** (modem-manager:26910): DEBUG: (ttyUSB1): <-- 'ATI<CR><CR><LF>Manufacturer: Novatel Wireless Incorporated<CR><LF>Model: Merlin X950D ExpressCard<CR><LF>Revision: 3.15.00.0-00 [2007-12-04 15:40:23]<CR><LF>IMEI: 356922010078405<CR><LF>+GCAP: +CGSM,+DS,+ES<CR><LF><CR><LF>OK<CR><LF>' ** Message: (ttyUSB1) closing serial device... ** Message: (Novatel): GSM modem /sys/devices/pci0000:00/0000:00:1a.1/usb4/4-1 claimed port ttyUSB1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c13 --- Comment #13 from Jan Ritzerfeld 2011-07-02 12:38:46 UTC --- There has been no answer for almost three months. However, does anyone still having problems with an updated 11.4? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c15 --- Comment #15 from Stefan Lijewski 2011-07-04 04:30:29 UTC --- Confirm - I have the problem since 11.4 came out. I use gnome3 with NetworkManager-0.8.9997-2.2 from about 2 months I the windows still appears - even when I unplug my modem and plug it again (without logout or session restart). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

From the end-user point of view: I plug the modem, dialog appears asking about PIN. After that another dialog asking for root password - but you must hurry, NetworkManager will not wait too long for your entry. In case where gsm range is poor after few minutes the modem disconnects and when it tries to connect again I will be asked about PIN and root pass once again. Yes, I can change my policykit to not be asked about passwd - but the PIN

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c17 Stefan Lijewski changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|hpj@novell.com | --- Comment #17 from Stefan Lijewski 2011-07-06 07:08:11 UTC --- Just annoying dialogs - someone should change the title. dialogs will still persist. I'm mean - something is broken, which wasn't broken before. Till 11.2 the mechanism was perfect - new modem plugin, PIN question, PIN is stored and I can forget about it. I even don't know where the bug can be: networkmanager, modemmanager, policykit? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c18 --- Comment #18 from Hans Petter Jansson 2011-07-12 13:53:27 CEST --- Actually, it looks like the old ModemManager doesn't store the PIN anywhere. The difference may just be that the new version is more aggressive about inputting the PIN code when it's getting errors from the modem. Most likely this is because there are modems where it's hard to tell if you need to input the PIN or not, so the safest option is to just provide it. The PIN is not stored anywhere, apparently because specs require it to be entered manually. Additionally, it's impossible to identify the SIM card prior to entering it, so an automatic storage mechanism has no reliable way to associate PIN numbers with SIM cards. However, according to the upstream mailing list, it's often possible to identify the *modem* and associate the PIN with that, which is good enough for most users. There's code to do just this in the upstream git repository. It might be possible to adapt it as a patch. Could please you provide me the output from the following commands: rpm -q ModemManager rpm -q --changelog ModemManager | head -20 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c20 --- Comment #20 from Holger Sickenberg 2011-07-12 14:22:23 CEST --- (In reply to comment #18)

Actually, it looks like the old ModemManager doesn't store the PIN anywhere. The difference may just be that the new version is more aggressive about inputting the PIN code when it's getting errors from the modem. Most likely this is because there are modems where it's hard to tell if you need to input the PIN or not, so the safest option is to just provide it.

The PIN is not stored anywhere, apparently because specs require it to be entered manually. Additionally, it's impossible to identify the SIM card prior to entering it, so an automatic storage mechanism has no reliable way to associate PIN numbers with SIM cards. However, according to the upstream mailing list, it's often possible to identify the *modem* and associate the PIN with that, which is good enough for most users.

For me the PIN is stored with the connection Data of Network Manager. Starting an connection is possible if I just click cancel at the PIN & root-password request windows. For versions of openSUSE I never had this behavior before (was using 11.3 & 11.1).

There's code to do just this in the upstream git repository. It might be possible to adapt it as a patch.

Could please you provide me the output from the following commands:

rpm -q ModemManager rpm -q --changelog ModemManager | head -20

-- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c22 Rainer Sabelka changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sabelka@iue.tuwien.ac.at --- Comment #22 from Rainer Sabelka 2012-05-16 09:10:57 UTC --- I also get this behaviour with openSUSE 12.1 # rpm -q ModemManager NetworkManager ModemManager-0.5-3.1.3.x86_64 NetworkManager-0.9.1.90-4.8.1.x86_64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c Jan Ritzerfeld changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |holgi@suse.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c25 Jan Ritzerfeld changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |holgi@suse.com --- Comment #25 from Jan Ritzerfeld 2012-07-29 14:52:57 UTC --- Thus, the original problem of not being able to unlock the SIM is solved? If so, I would recommend to resolve this bug as fixed. The useless popup might be worth a new bug report. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=668838#c27 --- Comment #27 from Stefan Lijewski 2012-07-30 12:49:36 UTC --- For me also fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.