[Bug 1185994] New: GDM password screen blanks shortly after suspend/resume

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bugzilla_noreply＠suse.com

12 May 2021 12 May '21

19:53

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 Bug ID: 1185994 Summary: GDM password screen blanks shortly after suspend/resume Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Tumbleweed Status: NEW Severity: Normal Priority: P5 - None Component: GNOME Assignee: gnome-bugs@suse.de Reporter: David@WalkerStreet.info QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- After opening the lid to resume a suspended laptop, the password prompt displayed by GDM shows for less than a second, and then the screen goes black. Typing a character restores the screen, and things work normally after that. I believe this started with Gnome 40. -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠suse.com

16 Jun 16 Jun

08:05

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c1 Yifan Jiang changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gnome-bugs@suse.de, | |yfjiang@suse.com Assignee|gnome-bugs@suse.de |qkzhu@suse.com --- Comment #1 from Yifan Jiang --- Hello chingkai, this behavior smells unexpected unless showing a blank screen after resume has a very good point. Can you help on tracing it with upstream please? -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

08:06

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 QK ZHU changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |IN_PROGRESS -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

08:19

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c2 --- Comment #2 from QK ZHU --- (In reply to David Walker from comment #0)

...

After opening the lid to resume a suspended laptop, the password prompt displayed by GDM shows for less than a second, and then the screen goes black. Typing a character restores the screen, and things work normally after that. I believe this started with Gnome 40.

Hi David, Could you try the workaround mentioned by: - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4215#note_1096506 Related upstream issues: - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4215 - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4113 -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

17:45

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c3 --- Comment #3 from David Walker --- (In reply to QK ZHU from comment #2) ...

...

Could you try the workaround mentioned by: - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4215#note_1096506

My laptop, which runs Wayland, exhibits the behavior mentioned in the Gitlab post. Turning off animations and explicitly locking the session both resolve the issue. My wife's laptop runs Xorg, however, has the same issue I reported, but the workarounds do not help. Curious. -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

18 Jun 18 Jun

03:33

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c4 --- Comment #4 from QK ZHU --- (In reply to David Walker from comment #3)

...

My laptop, which runs Wayland, exhibits the behavior mentioned in the Gitlab post. Turning off animations and explicitly locking the session both resolve the issue.

My wife's laptop runs Xorg, however, has the same issue I reported, but the workarounds do not help. Curious.

Hmm, I cannot reproduce this on my laptop (latest TW using an Inter integrated graphic) Could you provide the output of:

...

sudo lspci -v | grep -i vga sudo lsmod | grep "kms\|drm"

Meanwhile I will keep following the status of upstream. -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

19:52

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c5 --- Comment #5 from David Walker --- (In reply to QK ZHU from comment #4)

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Could you provide the output of:

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sudo lspci -v | grep -i vga sudo lsmod | grep "kms\|drm"

Here you go. By the way, it occurs to me that the Wayland / Xorg difference between the laptops is in the option selected when logging in. It occurs to me that I don't really know which of them is used by GDM. Laptop running Wayland ----------------------

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sudo lspci -v | grep -i vga 00:02.0 VGA compatible controller: Intel Corporation WhiskeyLake-U GT2 [UHD Graphics 620] (prog-if 00 [VGA controller]) sudo lsmod | grep "kms\|drm" drm_kms_helper 286720 1 i915 syscopyarea 16384 1 drm_kms_helper sysfillrect 16384 1 drm_kms_helper sysimgblt 16384 1 drm_kms_helper fb_sys_fops 16384 1 drm_kms_helper cec 61440 2 drm_kms_helper,i915 drm 573440 10 drm_kms_helper,i915

Laptop running Xorg -------------------

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sudo lspci -v | grep -i vga 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller]) sudo lsmod | grep "kms\|drm" drm_kms_helper 286720 1 i915 syscopyarea 16384 1 drm_kms_helper sysfillrect 16384 1 drm_kms_helper sysimgblt 16384 1 drm_kms_helper fb_sys_fops 16384 1 drm_kms_helper cec 61440 2 drm_kms_helper,i915 drm 573440 7 drm_kms_helper,i915

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bugzilla_noreply＠suse.com

23 Jun 23 Jun

08:33

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c6 QK ZHU changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |David@WalkerStreet.info Flags| |needinfo?(David@WalkerStree | |t.info) --- Comment #6 from QK ZHU --- Could you: 1. # open gdm debug info by uncommenting: /etc/gdm/custom.conf [debug] Enable=true 2. open logind debug info by: copy /usr/lib/systemd/system/systemd-logind.service to /etc/systemd/system/systemd-logind.service and then edit it there. Add "Environment=SYSTEMD_LOG_LEVEL=debug" to the [Service] section. 3. reboot then reproduce this issue 4. provide logs by: sudo journalctl -b > journalctl.txt -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

24 Jun 24 Jun

18:52

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c7 David Walker changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(David@WalkerStree | |t.info) | --- Comment #7 from David Walker --- Created attachment 850542 --> http://bugzilla.opensuse.org/attachment.cgi?id=850542&action=edit Debug logs for gdm and logind Here you go. -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

25 Jun 25 Jun

08:59

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c8 --- Comment #8 from QK ZHU ---

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Jun 24 11:41:06 homelap7.WalkerStreet.info gnome-shell[2145]: JS ERROR: Error getting systemd inhibitor: Gio.IOErrorEnum: GDBus.Error:org.freedesktop.login1.OperationInProgress: The operation inhibition has been requested for is already running _promisify/proto[asyncFunc]/

This error is same with: - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3736 And the aforementioned issues are duplicate of 3736 - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4215 - https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4113 It seems only reproducible on a particular hardware configuration. Hi David, you can try this workaround before upstream fixes it: - https://github.com/solus-project/budgie-desktop/issues/1374#issuecomment-450... -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

18:16

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c9 --- Comment #9 from David Walker --- (In reply to QK ZHU from comment #8)

...

you can try this workaround before upstream fixes it: - https://github.com/solus-project/budgie-desktop/issues/1374#issuecomment- 450849019

Thanks! That worked for both laptops. -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

3 Sep 3 Sep

07:04

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c10 QK ZHU changed: What |Removed |Added ---------------------------------------------------------------------------- Status|IN_PROGRESS |RESOLVED Resolution|--- |FIXED --- Comment #10 from QK ZHU --- Hi David, This issue[1] is fixed by gnome-shell 40.4, please update to TW snapshot 20210831 or later. Feel free to reopen if you have futher issues. - [1] https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3736 -- You are receiving this mail because: You are on the CC list for the bug.

bugzilla_noreply＠suse.com

5 Sep 5 Sep

06:28

New subject: [Bug 1185994] GDM password screen blanks shortly after suspend/resume

http://bugzilla.opensuse.org/show_bug.cgi?id=1185994 http://bugzilla.opensuse.org/show_bug.cgi?id=1185994#c11 --- Comment #11 from David Walker --- Thanks! I've upgraded our laptops and removed the workaround. So far so good. -- You are receiving this mail because: You are on the CC list for the bug.

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[Bug 1185994] New: GDM password screen blanks shortly after suspend/resume

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