[Bug 748729] New: LibreOffice 3.4.4 OOO340m1 (Build:1403)'s Writer often (99%) crashes when exporting certain odt files to XHTML or when saving into doc, docx, & xml

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bugzilla_noreply＠novell.com

23 Feb 2012 23 Feb '12

23:44

https://bugzilla.novell.com/show_bug.cgi?id=748729 https://bugzilla.novell.com/show_bug.cgi?id=748729#c0 Summary: LibreOffice 3.4.4 OOO340m1 (Build:1403)'s Writer often (99%) crashes when exporting certain odt files to XHTML or when saving into doc, docx, & xml Classification: openSUSE Product: openSUSE 12.1 Version: Final Platform: x86-64 OS/Version: openSUSE 12.1 Status: NEW Severity: Critical Priority: P5 - None Component: LibreOffice AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: publio.escipion.el.africano@gmail.com QAContact: cwei@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 openSuSE 12.1 x86_64 Final + Updates, KDE 4, LibreOffice 3.4.4 OOO340m1 (Build:1403) LibreOffice 3.4.4 OOO340m1 (Build:1403)'s Writer often (99%) crashes when exporting certain odt files to XHTML or when saving into doc, docx, & xml. When Writer does not crash (1%), it informs the following error: "Error al guardar el documento <filename>: Error de escritura. No se ha podido escribir el archivo." (English: There has been an error when saving the file <filename>: write error. The file can not be written.") The whole path to the location where I intend to save is +rwx, and belongs to me. The lenght of the path is not relevant, because Writer crashes whe saving in smaller path, such as $HOME (/home/......./). I realized that simple and tiny documents, mainly text, are saved fine. But documents 155 pages lenght, containing numerous images (6), OLE objects (20) and tables (20), Indexes (2), and many internal cross references, 12Mb, produces this crash. If user previously has not saved the document into odt, could lost data. If user tried to bypass this issue by sending the document as MS Word Document by e-mail, he will get the following error message (Thunderbird): "El archivo file:///tmp/*******.tmp/*******.tmp/<filename> no existe por lo que no ha podido adjuntarse al mensaje." (English: "The file file:///tmp/*******.tmp/*******.tmp/<filename> does not exists, so it can not be attached to the message.") But Writer does not crash. Saving as ODT works fine. Saving to HTML works fine, although Writer renders an awfull html code. Export to PDF, directly or by File > Export..., works fine. Reproducible: Always Steps to Reproduce: 1.Load a document of the kind described. 2.Save as.../Export to XHTML, doc, docx, & xml, or send document as MS Word Document by e-mail. 3. Actual Results: Often (99%) Writer crahes; seldom (1%), it complains. Expected Results: Writer saved/exported finely to XHTML, doc, docx, & xml. I have noticed this issue since the release of 12.1, but, as I prioritized the writing related issues, I have postponed the time to submit this troubling bug: files are often requested in MS Word formats. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

24 Feb 24 Feb

05:08

New subject: [Bug 748729] LibreOffice 3.4.4 OOO340m1 (Build:1403)'s Writer often (99%) crashes when exporting certain odt files to XHTML or when saving into doc, docx, & xml

https://bugzilla.novell.com/show_bug.cgi?id=748729 https://bugzilla.novell.com/show_bug.cgi?id=748729#c1 --- Comment #1 from Rainer Hurtado Navarro 2012-02-24 05:08:21 UTC ---

...

ooconvert lj.odt lj.docx Launch LibreOffice... Do the conversion... ERROR! ErrorCodeIOException 283 Terminate helper processes used by the converter...

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bugzilla_noreply＠novell.com

05:23

New subject: [Bug 748729] LibreOffice 3.4.4 OOO340m1 (Build:1403)'s Writer often (99%) crashes when exporting certain odt files to XHTML or when saving into doc, docx, & xml

https://bugzilla.novell.com/show_bug.cgi?id=748729 https://bugzilla.novell.com/show_bug.cgi?id=748729#c2 --- Comment #2 from Rainer Hurtado Navarro 2012-02-24 05:23:26 UTC --- Launched from bash, and then loaded the file, and subsequently attempted to save it as docx:

...

/usr/lib64/libreoffice/program/soffice.bin --writer LibreOffice(6928) KSambaSharePrivate::testparmParamValue: We got some errors while running testparm "Load smb config files from /etc/samba/smb.conf Loaded services file OK. ERROR: pid directory /var/run/samba does not exist " X Error: BadMatch (invalid parameter attributes) 8 Major opcode: 42 (X_SetInputFocus) Resource id: 0x4e06c3c X Error: BadMatch (invalid parameter attributes) 8 Major opcode: 42 (X_SetInputFocus) Resource id: 0x4e06c3c # # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f76ddf9b4fb, pid=6928, tid=140149261309728 # # JRE version: 6.0_22-b22 # Java VM: OpenJDK 64-Bit Server VM (20.0-b11 mixed mode linux-amd64 compressed oops) # Derivative: IcedTea6 1.10.4 # Distribution: Dummy Product (x86_64), package suse-1.2-x86_64 # Problematic frame: # C [libswlx.so+0x41d4fb] SwCntntNode::GetNoCondAttr(unsigned short, unsigned char) const+0x1b # # An error report file with more information is saved as: # ************/hs_err_pid6928.log # # If you would like to submit a bug report, please include # instructions how to reproduce the bug and visit:/usr/lib64/libreoffice/program/soffice.bin --writer LibreOffice(6928) KSambaSharePrivate::testparmParamValue: We got some errors while running testparm "Load smb config files from /etc/samba/smb.conf Loaded services file OK. ERROR: pid directory /var/run/samba does not exist " X Error: BadMatch (invalid parameter attributes) 8 Major opcode: 42 (X_SetInputFocus) Resource id: 0x4e06c3c X Error: BadMatch (invalid parameter attributes) 8 Major opcode: 42 (X_SetInputFocus) Resource id: 0x4e06c3c # # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f76ddf9b4fb, pid=6928, tid=140149261309728 # # JRE version: 6.0_22-b22 # Java VM: OpenJDK 64-Bit Server VM (20.0-b11 mixed mode linux-amd64 compressed oops) # Derivative: IcedTea6 1.10.4 # Distribution: Dummy Product (x86_64), package suse-1.2-x86_64 # Problematic frame: # C [libswlx.so+0x41d4fb] SwCntntNode::GetNoCondAttr(unsigned short, unsigned char) const+0x1b # # An error report file with more information is saved as: # **************/hs_err_pid6928.log # # If you would like to submit a bug report, please include # instructions how to reproduce the bug and visit: # http://icedtea.classpath.org/bugzilla #

[error occurred during error reporting , id 0xb] Abortado ******@*********:~*****> # http://icedtea.classpath.org/bugzilla # [error occurred during error reporting , id 0xb] Abortado ******@*********:~*****> -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.