Bug ID | 1201439 |
---|---|
Summary | brand new laptop with just recently installes clean 15.4 FDE will not boot any more after todays updates |
Classification | openSUSE |
Product | openSUSE Distribution |
Version | Leap 15.4 |
Hardware | x86-64 |
OS | openSUSE Leap 15.4 |
Status | NEW |
Severity | Critical |
Priority | P5 - None |
Component | Bootloader |
Assignee | screening-team-bugs@suse.de |
Reporter | abittner@opensuse.org |
QA Contact | qa-bugs@suse.de |
Found By | --- |
Blocker | --- |
brand new laptop with just recently installes clean 15.4 FDE will not boot any more after todays updates when looking at todays updates, I only see the mdadm stuff that might affect the bootloader config being rebuilt or something? <https://lists.opensuse.org/archives/list/updates@lists.opensuse.org/> I dont think it has applied some kernel update just yet? the boot config initually asked me for FDE key/password to be entered on the keyboard. it didnt complain, I entered the correct password there. then instead of coming up with the normal grub2 menu, it only shows a basic very default grub2 command prompt. I am at a loss for words, this is my production laptop, and I have had way too many boot issues in my linux life with opensuse over many years. that this very new laptop becomes killed and who knows if i will be able to access this machine again really makes me scared :( I have just some weeks ago installed a clean leap 15.4 with this hp probook, single nvme drive, with the opensuse installer selecting full disk encryption, very defaulty installation. btrfs or something. I am really no expert in what it did exactly during install partition wise. the grub menu shows when trying to enter the commmand "boot" > boot (proc) (hd0) (hd0.gpt2) (hd0.gpt1) and it writes that I need to load a kernel first in boot.c:197..... what now? where can I order support even paid support for this situation. this is really scaring me :( thanks.