First, Larry, thanks for the quick response. I printed out your instructions, and followed them to the letter, with one exception: I also had virtualbox-host-source installed, and added it to the list of files to 'zypper rm' and 'zypper in.' So: I now have installed: virtualbox virtualbox-host-source virtualbox-kmp-default virtualbox-qt All version 7.0.4 I used VBoxManage to install the new extension pack, and made sure to install the 7.0.4 guest additions before trying the scanner. I remembered to reboot, as you suggested. Unfortunately: same results as before, with the same Windows "One of the USB devices attached to this computer has malfunctioned" error message.