Bug ID 1069846
Summary Headphone not functional in most cases
Classification openSUSE
Product openSUSE Distribution
Version Leap 42.3
Hardware x86-64
OS openSUSE 42.3
Status NEW
Severity Normal
Priority P5 - None
Component Sound
Assignee tiwai@suse.com
Reporter werner@suse.com
QA Contact qa-bugs@suse.de
Found By ---
Blocker ---

Created attachment 750107 [details]
/tmp/alsa-info.txt.BmuD2Vdhex without headphone plugged

currently I be at a loss with my headphone used on my laptop Tuxedo N15-17RD
which has a Realtek ALC269VC combined with some Intel soundhardware like
Skylake HDMI.  I'm using hdajackretask and then it has wokrd short after reboot
but now after suspend mode nothing does work.  With alsamixer as well as other
mixers from e.g. lspanle I see muting speakers on plugin the headhone's jack
and unmute the headphone but I do not hear anything.  the difference between
two alss-info output with unplugged and plugged headphone jack looks like this:

--- /tmp/alsa-info.txt.BmuD2Vdhex       2017-11-26 18:50:40.320766509 +0100
+++ /tmp/alsa-info.txt.bgoL8yWkjc       2017-11-26 18:51:34.509991307 +0100
@@ -3,7 +3,7 @@ upload=true&script=true&cardinfo=
 !!ALSA Information Script v 0.4.64
 !!################################

-!!Script ran on: Sun Nov 26 17:50:39 UTC 2017
+!!Script ran on: Sun Nov 26 17:51:33 UTC 2017


 !!Linux Distribution
@@ -166,7 +166,7 @@ Node 0x02 [Audio Output] wcaps 0x41d: St
     ControlAmp: chs=3, dir=Out, idx=0, ofs=0
   Device: name="ALC269VC Analog", type="Audio", device=0
   Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
-  Amp-Out vals:  [0x00 0x00]
+  Amp-Out vals:  [0x53 0x53]
   Converter: stream=0, channel=0
   PCM:
     rates [0x560]: 44100 48000 96000 192000
@@ -178,7 +178,7 @@ Node 0x03 [Audio Output] wcaps 0x41d: St
   Control: name="Speaker Playback Volume", index=0, device=0
     ControlAmp: chs=3, dir=Out, idx=0, ofs=0
   Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
-  Amp-Out vals:  [0x57 0x57]
+  Amp-Out vals:  [0x00 0x00]
   Converter: stream=0, channel=0
   PCM:
     rates [0x560]: 44100 48000 96000 192000
@@ -287,14 +287,14 @@ Node 0x14 [Pin Complex] wcaps 0x40058d:
   Control: name="Speaker Playback Switch", index=0, device=0
     ControlAmp: chs=3, dir=Out, idx=0, ofs=0
   Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
-  Amp-Out vals:  [0x00 0x00]
+  Amp-Out vals:  [0x80 0x80]
   Pincap 0x00010014: OUT EAPD Detect
   EAPD 0x2: EAPD
   Pin Default 0x90170110: [Fixed] Speaker at Int N/A
     Conn = Analog, Color = Unknown
     DefAssociation = 0x1, Sequence = 0x0
     Misc = NO_PRESENCE
-  Pin-ctls: 0x40: OUT
+  Pin-ctls: 0x00:
   Unsolicited: tag=00, enabled=0
   Power states:  D0 D1 D2 D3 EPSS
   Power: setting=D3, actual=D3
@@ -304,7 +304,7 @@ Node 0x15 [Pin Complex] wcaps 0x40058d:
   Control: name="Headphone Playback Switch", index=0, device=0
     ControlAmp: chs=3, dir=Out, idx=0, ofs=0
   Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
-  Amp-Out vals:  [0x80 0x80]
+  Amp-Out vals:  [0x00 0x00]
   Pincap 0x0001001c: OUT HP EAPD Detect
   EAPD 0x2: EAPD
   Pin Default 0x02211020: [Jack] HP Out at Ext Front
@@ -618,21 +618,21 @@ Simple mixer control 'Master',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined
   Playback channels: Mono
   Limits: Playback 0 - 87
-  Mono: Playback 87 [100%] [0.00dB] [on]
+  Mono: Playback 83 [95%] [-3.00dB] [on]
 Simple mixer control 'Headphone',0
   Capabilities: pvolume pswitch
   Playback channels: Front Left - Front Right
   Limits: Playback 0 - 87
   Mono:
-  Front Left: Playback 0 [0%] [-65.25dB] [off]
-  Front Right: Playback 0 [0%] [-65.25dB] [off]
+  Front Left: Playback 87 [100%] [0.00dB] [on]
+  Front Right: Playback 87 [100%] [0.00dB] [on]
 Simple mixer control 'Speaker',0
   Capabilities: pvolume pswitch
   Playback channels: Front Left - Front Right
   Limits: Playback 0 - 87
   Mono:
-  Front Left: Playback 87 [100%] [0.00dB] [on]
-  Front Right: Playback 87 [100%] [0.00dB] [on]
+  Front Left: Playback 0 [0%] [-65.25dB] [off]
+  Front Right: Playback 0 [0%] [-65.25dB] [off]
 Simple mixer control 'PCM',0
   Capabilities: pvolume
   Playback channels: Front Left - Front Right
@@ -714,8 +714,8 @@ state.PCH {
        control.1 {
                iface MIXER
                name 'Headphone Playback Volume'
-               value.0 0
-               value.1 0
+               value.0 87
+               value.1 87
                comment {
                        access 'read write'
                        type INTEGER
@@ -723,15 +723,15 @@ state.PCH {
                        range '0 - 87'
                        dbmin -6525
                        dbmax 0
-                       dbvalue.0 -6525
-                       dbvalue.1 -6525
+                       dbvalue.0 0
+                       dbvalue.1 0
                }
        }
        control.2 {
                iface MIXER
                name 'Headphone Playback Switch'
-               value.0 false
-               value.1 false
+               value.0 true
+               value.1 true
                comment {
                        access 'read write'
                        type BOOLEAN
@@ -741,8 +741,8 @@ state.PCH {
        control.3 {
                iface MIXER
                name 'Speaker Playback Volume'
-               value.0 87
-               value.1 87
+               value.0 0
+               value.1 0
                comment {
                        access 'read write'
                        type INTEGER
@@ -750,15 +750,15 @@ state.PCH {
                        range '0 - 87'
                        dbmin -6525
                        dbmax 0
-                       dbvalue.0 0
-                       dbvalue.1 0
+                       dbvalue.0 -6525
+                       dbvalue.1 -6525
                }
        }
        control.4 {
                iface MIXER
                name 'Speaker Playback Switch'
-               value.0 true
-               value.1 true
+               value.0 false
+               value.1 false
                comment {
                        access 'read write'
                        type BOOLEAN
@@ -932,7 +932,7 @@ state.PCH {
        control.18 {
                iface MIXER
                name 'Master Playback Volume'
-               value 87
+               value 83
                comment {
                        access 'read write'
                        type INTEGER
@@ -940,7 +940,7 @@ state.PCH {
                        range '0 - 87'
                        dbmin -6525
                        dbmax 0
-                       dbvalue.0 0
+                       dbvalue.0 -300
                }
        }
        control.19 {
@@ -976,7 +976,7 @@ state.PCH {
        control.22 {
                iface CARD
                name 'Headphone Jack'
-               value false
+               value true
                comment {
                        access read
                        type BOOLEAN


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