(In reply to Johannes Meixner from comment #113) > From an USB expert I got the information that > the printer's firmware is the root cause of the issue. > > When the libusb-based CUPS backend 'usb' is used > something in the printer's firmware does not behave well > which leads to failures. > > In contrast up to CUPS 1.5.4 where the CUPS backend 'usb' > uses the usblp kernel module the printer's firmware is used > in a bit different way where it works. > > Because in very most cases (i.e. for very most printer models) > the CUPS 'usb' backend "just works" (otherwise there would be more > bug reports here at SUSE and also at least one at CUPS upstream), > I assume that the CUPS 'usb' backend is basically o.k. > but in some special cases (i.e. for some printer models) > it needs to do some model specific special stuff. > > Fortunately the libusb-based CUPS 'usb' backend already > supports printer model dependant special case handling > via so called "USB quirks", see the comments in > /usr/share/cups/usb/org.cups.usb-quirks (excerpt): > ------------------------------------------------------------------------- > # USB backend 'quirks' file. > # > # This file lists known issues with various vendors or printers. Each > # line contains either a comment (starting with #) or the USB vendor ID, > # product ID (omit for all vendor products), and a list of known issues: > # > # blacklist The printer is not functional with the USB backend. > # no-reattach Do no re-attach usblp kernel module after printing. > # soft-reset Do a soft reset after printing for cleanup. > # unidir Only supported unidirectional I/O > # usb-init Needs vendor USB initialization string. > # vendor-class Uses vendor-specific class or subclass. > # whitelist The printer is functional with the USB backend. > > ... > > # Prolific Technology, Inc. PL2305 Parallel Port (USB -> Parallel adapter), > # https://bugs.launchpad.net/bugs/987485 > 0x067b 0x2305 no-reattach soft-reset unidir > > ... > > # All Samsung devices, https://bugs.launchpad.net/bugs/1032456 > 0x04e8 soft-reset > > ... > ------------------------------------------------------------------------- > > When a particular printer model does not work with the defaults > of the libusb-based CUPS 'usb' backend, it might help to specify > model specific appropriate "USB quirks". > > Usually one should have selfmade "USB quirks" in a separated file > like /usr/share/cups/usb/selfmade.usb-quirks (the 'usb' backend > reads all files in /usr/share/cups/usb/). I've create the selfmade.usb-quirks with just my specific printer in it doing a soft-reset but it made no difference, will it override the setting in the org.cups.usb-quirks? There is a "usb-init" in the quirks that needs a vendor string, could that be an option? Or is this the end of the line?