| What | Removed | Added |
|---|---|---|
| Status | NEW | RESOLVED |
| CC | martin.wilck@suse.com | |
| Found By | --- | Community User |
| Resolution | --- | UPSTREAM |
| Summary | hp-setup fails. Distro problem? | HPLIP: on Tubleweed hp-setup fails with "distro (i.e unknown ) is either deprecated or not yet supported" |
| OS | Other | openSUSE Factory |
I think "hp-setup" should have also worked on Tumbleweed because otherwise we should have got more such issue reports. Perhaps HP had recently changed something in HPLIP? On the other hand https://developers.hp.com/hp-linux-imaging-and-printing/install only lists SUSE Linux (13.2, 42.1, 42.2) as supported by HP's special automatic installer for HPLIP (which is not needed when installing HPLIP via RPM packages). But that might indicate that in general the distribution openSUSE Tumbleweed is not yet or not sufficiently supported by HPLIP? In general regarding HPLIP: HPLIP is developed by HP. We (i.e. openSUSE) distribute HP's HPLIP software "as is" but we do not develop it, cf. https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer Issues with HPLIP are upstream issues that should be reported directly to HP via https://developers.hp.com/hp-linux-imaging-and-printing/support Accordingly I close it as "upstream", cf. https://bugzilla.opensuse.org/page.cgi?id=status_resolution_matrix.html and "Background Information" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue Preferably post an URL to your upstream issue report as reference here.