Comment # 24
on bug 905034
from Per Jessen
(In reply to Per Jessen from comment #22)
> (In reply to Johannes Meixner from comment #18)
>
> > Now the scanner itself could be somehow a bit damaged
> > but I think this is unlikely.
>
> Yes, also given that it works fine with another desktop, that seems
> unlikely.
>
> > For now it is only a gut feeling but I think that something
> > goes wrong during USB data transfer in the software that
> > is used for the low-level USB data transfer.
>
> I have been thinking exactly that.
>
> > For me it looks as if while the data is being read from the scanner,
> > the data becomes more and more distorted and this seems to indicate
> > that something goes more and more wrong during USB data transfer.
>
> One little hardware difference - office11, where the scanner works, has a
> local disk as root, office12 and -13 both boot from NFS. It seems like a
> long shot, but the two NFS-root machines probably have more I/O and
> interrupts happening during the data transfer. I might try another machine
> with local disk and see what happens.
>
> > Please install kernel-default and boot with it (you may have to
> > manually select it in the Grub boot menue) and then run
> >
> > # lspci -v | egrep -i 'usb|hci'
> >
> > # lsmod | egrep 'usb|hci'
> >
> > and post the output of both commands here.
>
> Willdo.
office12a:~ # lspci -v | egrep -i 'usb|hci'
00:1d.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family)
USB UHCI #1 (rev 04) (prog-if 00 [UHCI])
Kernel driver in use: uhci_hcd
Kernel modules: uhci_hcd
00:1d.1 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family)
USB UHCI #2 (rev 04) (prog-if 00 [UHCI])
Kernel driver in use: uhci_hcd
Kernel modules: uhci_hcd
00:1d.2 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family)
USB UHCI #3 (rev 04) (prog-if 00 [UHCI])
Kernel driver in use: uhci_hcd
Kernel modules: uhci_hcd
00:1d.7 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family)
USB2 EHCI Controller (rev 04) (prog-if 20 [EHCI])
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
# lsmod | egrep 'usb|hci'
usbhid 52574 0
ehci_pci 12914 0
uhci_hcd 49376 0
ehci_hcd 79604 1 ehci_pci
usbcore 256127 4 uhci_hcd,ehci_hcd,ehci_pci,usbhid
usb_common 13057 1 usbcore
# dmesg | grep usb
[ 3.745883] usbcore: registered new interface driver usbfs
[ 3.745909] usbcore: registered new interface driver hub
[ 3.760130] usbcore: registered new device driver usb
[ 3.768619] usb usb1: New USB device found, idVendor=1d6b, idProduct=0001
[ 3.768700] usb usb1: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 3.768806] usb usb1: Product: UHCI Host Controller
[ 3.768875] usb usb1: Manufacturer: Linux 3.16.6-2-default uhci_hcd
[ 3.768946] usb usb1: SerialNumber: 0000:00:1d.0
[ 3.791767] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001
[ 3.791845] usb usb2: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 3.791952] usb usb2: Product: UHCI Host Controller
[ 3.792046] usb usb2: Manufacturer: Linux 3.16.6-2-default uhci_hcd
[ 3.792120] usb usb2: SerialNumber: 0000:00:1d.1
[ 3.805173] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[ 3.805250] usb usb3: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 3.805357] usb usb3: Product: UHCI Host Controller
[ 3.805425] usb usb3: Manufacturer: Linux 3.16.6-2-default uhci_hcd
[ 3.805496] usb usb3: SerialNumber: 0000:00:1d.2
[ 3.839068] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
[ 3.839120] usb usb4: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 3.839160] usb usb4: Product: EHCI Host Controller
[ 3.839195] usb usb4: Manufacturer: Linux 3.16.6-2-default ehci_hcd
[ 3.839232] usb usb4: SerialNumber: 0000:00:1d.7
[ 5.092046] usb 1-1: new low-speed USB device number 2 using uhci_hcd
[ 5.246101] usb 1-1: New USB device found, idVendor=046a, idProduct=0011
[ 5.246163] usb 1-1: New USB device strings: Mfr=0, Product=0,
SerialNumber=0
[ 5.488051] usb 2-2: new low-speed USB device number 2 using uhci_hcd
[ 5.664530] usb 2-2: New USB device found, idVendor=046d, idProduct=c03e
[ 5.664593] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=0
[ 5.664645] usb 2-2: Product: USB-PS/2 Optical Mouse
[ 5.664682] usb 2-2: Manufacturer: Logitech
[ 5.908116] usb 3-1: new full-speed USB device number 2 using uhci_hcd
[ 6.093087] usb 3-1: New USB device found, idVendor=03f0, idProduct=0a01
[ 6.093150] usb 3-1: New USB device strings: Mfr=1, Product=2,
SerialNumber=12
[ 6.093202] usb 3-1: Product: hp scanjet scanner
[ 6.093237] usb 3-1: Manufacturer: Hewlett-Packard
[ 6.093272] usb 3-1: SerialNumber: CN66PSR1SZ
[ 14.146791] usbcore: registered new interface driver usbhid