http://bugzilla.opensuse.org/show_bug.cgi?id=905034 Per Jessen <per@computer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(per@computer.org) | --- Comment #24 from Per Jessen <per@computer.org> --- (In reply to Per Jessen from comment #22)
(In reply to Johannes Meixner from comment #18)
Now the scanner itself could be somehow a bit damaged but I think this is unlikely.
Yes, also given that it works fine with another desktop, that seems unlikely.
For now it is only a gut feeling but I think that something goes wrong during USB data transfer in the software that is used for the low-level USB data transfer.
I have been thinking exactly that.
For me it looks as if while the data is being read from the scanner, the data becomes more and more distorted and this seems to indicate that something goes more and more wrong during USB data transfer.
One little hardware difference - office11, where the scanner works, has a local disk as root, office12 and -13 both boot from NFS. It seems like a long shot, but the two NFS-root machines probably have more I/O and interrupts happening during the data transfer. I might try another machine with local disk and see what happens.
Please install kernel-default and boot with it (you may have to manually select it in the Grub boot menue) and then run
# lspci -v | egrep -i 'usb|hci'
# lsmod | egrep 'usb|hci'
and post the output of both commands here.
Willdo.
office12a:~ # lspci -v | egrep -i 'usb|hci' 00:1d.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 04) (prog-if 00 [UHCI]) Kernel driver in use: uhci_hcd Kernel modules: uhci_hcd 00:1d.1 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 04) (prog-if 00 [UHCI]) Kernel driver in use: uhci_hcd Kernel modules: uhci_hcd 00:1d.2 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 04) (prog-if 00 [UHCI]) Kernel driver in use: uhci_hcd Kernel modules: uhci_hcd 00:1d.7 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 04) (prog-if 20 [EHCI]) Kernel driver in use: ehci-pci Kernel modules: ehci_pci # lsmod | egrep 'usb|hci' usbhid 52574 0 ehci_pci 12914 0 uhci_hcd 49376 0 ehci_hcd 79604 1 ehci_pci usbcore 256127 4 uhci_hcd,ehci_hcd,ehci_pci,usbhid usb_common 13057 1 usbcore # dmesg | grep usb [ 3.745883] usbcore: registered new interface driver usbfs [ 3.745909] usbcore: registered new interface driver hub [ 3.760130] usbcore: registered new device driver usb [ 3.768619] usb usb1: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.768700] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.768806] usb usb1: Product: UHCI Host Controller [ 3.768875] usb usb1: Manufacturer: Linux 3.16.6-2-default uhci_hcd [ 3.768946] usb usb1: SerialNumber: 0000:00:1d.0 [ 3.791767] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.791845] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.791952] usb usb2: Product: UHCI Host Controller [ 3.792046] usb usb2: Manufacturer: Linux 3.16.6-2-default uhci_hcd [ 3.792120] usb usb2: SerialNumber: 0000:00:1d.1 [ 3.805173] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.805250] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.805357] usb usb3: Product: UHCI Host Controller [ 3.805425] usb usb3: Manufacturer: Linux 3.16.6-2-default uhci_hcd [ 3.805496] usb usb3: SerialNumber: 0000:00:1d.2 [ 3.839068] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002 [ 3.839120] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.839160] usb usb4: Product: EHCI Host Controller [ 3.839195] usb usb4: Manufacturer: Linux 3.16.6-2-default ehci_hcd [ 3.839232] usb usb4: SerialNumber: 0000:00:1d.7 [ 5.092046] usb 1-1: new low-speed USB device number 2 using uhci_hcd [ 5.246101] usb 1-1: New USB device found, idVendor=046a, idProduct=0011 [ 5.246163] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0 [ 5.488051] usb 2-2: new low-speed USB device number 2 using uhci_hcd [ 5.664530] usb 2-2: New USB device found, idVendor=046d, idProduct=c03e [ 5.664593] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5.664645] usb 2-2: Product: USB-PS/2 Optical Mouse [ 5.664682] usb 2-2: Manufacturer: Logitech [ 5.908116] usb 3-1: new full-speed USB device number 2 using uhci_hcd [ 6.093087] usb 3-1: New USB device found, idVendor=03f0, idProduct=0a01 [ 6.093150] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=12 [ 6.093202] usb 3-1: Product: hp scanjet scanner [ 6.093237] usb 3-1: Manufacturer: Hewlett-Packard [ 6.093272] usb 3-1: SerialNumber: CN66PSR1SZ [ 14.146791] usbcore: registered new interface driver usbhid -- You are receiving this mail because: You are on the CC list for the bug.